Digital Health Improvement Consultant
About the position The Digital Health Improvement Consultant leads detection and improvements efforts aimed at enhancing quality and safety at Lurie Children's by facilitating and coaching teams to achieve identified goals in the digital health space. This role works collaboratively with all levels of leadership and a broad group of stakeholders to support continuous quality improvement in adoption and utilization of digital tools and functionality with a mindset focused on driving equity access to Lurie digital tools. The Improvement Consultant demonstrates expertise in one or more of the following skillsets: clinical effectiveness and improvement (CEI), safety and process improvement (PI), Performance Management. This role is a hybrid position - mainly remote with one day a week in office. Responsibilities • Leads projects and conducts analyses to support the organization/Digital Health team goals around quality, safety, equity, and continuous improvement. • Utilizes improvement methodologies to facilitate diverse teams working toward yearly and multi-year quality metrics and priorities. • Conducts benchmarking, evidence review and synthesis, manual observations, and chart reviews to support projects using PowerBI, Epic, Excel, or other analysis/visualization tools. • Creates detailed analysis to suggest specific actions in support of project goals. • Assists with operationalizing those suggestion actions. • Creates ROI analysis to determine effectiveness of proposed or implemented solutions. • Maintains ongoing data analysis/sharing, visual display and annotations of control charts, tests of change, evidence updates and support of control teams. • Develop relationships with organizational leaders to facilitate easier change management in the future. • Demonstrates a learning mindset, researching and driving adoption of evidence backed methodologies. • Networks pediatric organization to develop examples and background data to enhance Digital Health efforts. • Shares improvement stories and lessons learned with external organizations and patients and families by spearheading submissions for presentation and publication. • Supports Lurie Children's participation in external collaboratives. • Presents data analysis to leadership on continuous basis with conclusions and recommendations. • Performs job functions adhering to Core Values to provide the highest quality care and service to our patients, families, co-workers and others. • Other duties as assigned. Requirements • Bachelor's degree required. • 1-3 years' experience in health care, patient safety, or quality; or experience leading improvement projects within healthcare or service-related environment utilizing formal methodologies. • Experience in safety and quality improvement training preferred. • Project management and collaboration skills required. • Strong written, interpersonal, organizational and problem-solving skills. • Proficiency in presenting, communicating, and interacting effectively with medical staff and management at all levels of the organization. • Ability to independently manage multiple projects with general supervision. • Proficiency with Microsoft applications: Excel, Word, and PowerPoint. • Preferred proficiency with Epic. • Experience and skill with data management including interpreting, comprehending, and summarizing statistical and medical data. Benefits • Medical, dental and vision insurance • Employer paid group term life and disability • Employer contribution toward Health Savings Account • Flexible Spending Accounts • Paid Time Off (PTO), Paid Holidays and Paid Parental Leave • 403(b) with a 5% employer match • Various voluntary benefits: Supplemental Life, AD&D and Disability, Critical Illness, Accident and Hospital Indemnity coverage • Tuition assistance • Student loan servicing and support • Adoption benefits • Backup Childcare and Eldercare • Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members • Discount on services at Lurie Children's facilities • Discount purchasing program Apply tot his job