Digital Experience Specialist
TJX Companies is a Fortune 100 company and the world’s leading off-price retailer. The Digital Experience Specialist is responsible for identifying opportunities to enhance the digital customer journey and drive business growth, collaborating with cross-functional teams to implement strategic recommendations. Responsibilities Support the continuous digital innovation, evaluating trending or new technologies and assess alignment with TJX model Maintain focus on Idea generation and digital exploration to deliver recommended solutions to support future growth across TJX digital from pre-purchase to post-fulfillment Responsible for monitoring and evaluating customer feedback and OSAT results to identify areas of friction and focus to reduce barriers in customer funnel Support Intake and Business Case Creation to support and advocate for business driving initiatives Own individual development, mentor and influence peers to increase engagement Consistently collaborates and communicates with partners across several areas of the business Collaborate across the business to tackle problems with minimal disruption to the business or the customer Assist with exploratory vendor calls and research by helping gather information, understand solution capabilities, and assess basic alignment with the TJX off‑price digital model Skills Bachelor's degree in business or related field 1-2+ years of experience in eCommerce or Digital Strong Microsoft Office skills including Outlook and PowerPoint Knowledge of business and technology trends Excellent professional written and verbal communication skills Ability to build relationships and collaborate with others Ability to manage timelines and coordinate with cross-functional teams Ability to prioritize and triage competing asks and requirements Ability to gather, interpret, and synthesize data from multiple sources, as well as probing questions to uncover hidden needs or gaps Ability to proactively investigate, challenge assumptions, and ask strategic questions to drive transparency and better outcomes Ability to compose structured presentations that clearly communicate insights and help partners understand key takeaways Benefits Associate discount 401(k) match Medical/dental/vision HSA Health care FSA Life insurance Short/long-term disability Paid holidays/vacation /sick/bereavement/parental leave EAP Incentive programs for management Auto/home insurance discounts Tuition reimbursement Scholarship program Adoption/surrogacy assistance Smoking cessation Child care/cell phone discounts Pet/legal insurance Credit union Referral bonuses Company Overview TJX is the leading off-price apparel and home fashions retailer in the U.S. It was founded in 1987, and is headquartered in Framingham, Massachusetts, USA, with a workforce of 10001+ employees. Its website is Company H1B Sponsorship The TJX Companies, Inc. has a track record of offering H1B sponsorships, with 8 in 2026, 25 in 2025, 15 in 2024, 15 in 2023, 30 in 2022, 26 in 2021, 18 in 2020. Please note that this does not guarantee sponsorship for this specific role.