DGX Success Manager (AI Workforce Program)
We are looking for a DGX Success Manager (Case Worker) to support participants through our AI Workforce Foundations program.
This role ensures participants not only complete training, but also actually understand, apply, and benefit from AI tools in real life.
You will be the bridge between:
training
technology
and real human outcomes.
Support participants during and after training (up to 90 days)
Answer questions and provide guidance on AI tools and platforms
Help participants stay engaged and complete the program
Track participant progress and outcomes
Assist with onboarding and basic technical support
Communicate regularly with participants via email, chat, or phone
Identify gaps and suggest improvements to the program
Ideal Candidate
Strong communication and people skills
Experience in customer support, case management, or program coordination
Comfortable learning and explaining new technology (AI tools, digital platforms)
Organized and detail-oriented
Self-starter who can operate in a fast-moving startup environment
Passion for helping people improve their lives through technology
Bonus (Not Required)
Experience with workforce programs (WIOA, One Stop, etc.)
Experience with CRM systems or participant tracking
Background in education, social services, or community work
Compensation
Part-time / contract to start
Competitive hourly or per-cohort compensation (based on experience)
Opportunity to grow into a full-time role as programs scale
Why Join DGX
Be part of a mission-driven company focused on real impact
Work directly on programs helping underserved communities access AI
Help shape a new workforce model at the ground level
Grow with a company building something big
How to Apply
Apply through Indeed or send your resume to:
[email protected]
Pay: From $25.00 per hour
Work Location: Remote
Apply tot his job
Apply To this Job
This role ensures participants not only complete training, but also actually understand, apply, and benefit from AI tools in real life.
You will be the bridge between:
training
technology
and real human outcomes.
Support participants during and after training (up to 90 days)
Answer questions and provide guidance on AI tools and platforms
Help participants stay engaged and complete the program
Track participant progress and outcomes
Assist with onboarding and basic technical support
Communicate regularly with participants via email, chat, or phone
Identify gaps and suggest improvements to the program
Ideal Candidate
Strong communication and people skills
Experience in customer support, case management, or program coordination
Comfortable learning and explaining new technology (AI tools, digital platforms)
Organized and detail-oriented
Self-starter who can operate in a fast-moving startup environment
Passion for helping people improve their lives through technology
Bonus (Not Required)
Experience with workforce programs (WIOA, One Stop, etc.)
Experience with CRM systems or participant tracking
Background in education, social services, or community work
Compensation
Part-time / contract to start
Competitive hourly or per-cohort compensation (based on experience)
Opportunity to grow into a full-time role as programs scale
Why Join DGX
Be part of a mission-driven company focused on real impact
Work directly on programs helping underserved communities access AI
Help shape a new workforce model at the ground level
Grow with a company building something big
How to Apply
Apply through Indeed or send your resume to:
[email protected]
Pay: From $25.00 per hour
Work Location: Remote
Apply tot his job
Apply To this Job