Development & Communications Associate

Coast to Coast Legal Aid of South Florida is a non-profit organization providing free civil legal services to low-income residents. They are seeking a Development & Communications Associate to enhance visibility and fundraising efforts through integrated marketing and communications strategies. Responsibilities Develop and manage content across digital, print, and media platforms while ensuring consistent brand voice and alignment with CCLA’s mission Support digital advertising, SEO, and graphic design efforts, and use data and KPIs to align messaging with target audiences and measure communications impact Manage CCLA’s social media channels (Facebook, Instagram, LinkedIn, X/Twitter, YouTube, TikTok, Google Business Profile, and Link Tree) Create and schedule posts, track engagement, and analyze performance metrics Ensure timely responses and consistent community interaction Support marketing efforts for fundraising campaigns, events, and donor outreach Assist in producing campaign collateral for Giving Tuesday, year-end appeals, and special initiatives Update donor communications and maintain storytelling that highlights CCLA’s impact Update website content and assist with managing online resources Track analytics to improve website engagement and user experience Assist with planning, promoting, and documenting CCLA events, including educational workshops, fundraising events, and community outreach activities Capture photos and videos for marketing use Work closely with the Development, Program, and Executive teams to ensure cohesive messaging Maintain media lists, contact databases, and marketing archives Manage outreach software including email marketing (ex. Constant Contact), social media (ex. Hootsuite), and donor management (ex. Donor Perfect) Develop and implement data management and generate solicitation lists for online and offline fundraising programs Participate in continuous professional development and trainings Assist in advancing CCLA’s Strategic Plan goals Maintain CCLA’s nonpartisan identity and adhere to all applicable rules, regulations, and guidance from funders in communications Other duties as assigned Skills Bachelor's degree in marketing, Communications, Public Relations, Journalism, or related field (or equivalent experience) 1–3 years of experience in marketing, communications, or nonprofit outreach preferred Strong writing, editing, and storytelling skills Proficiency with social media platforms and content creation tools (e.g., Canva, Adobe Creative Suite) Working knowledge of email marketing tools and website CMS platforms (e.g., Constant Contact, WordPress, Hootsuite, InDesign) Ability to perform duties with the highest regard for confidentiality, integrity, and respect Due to funder requirements, all applicants must pass a background check before employment begins Benefits Medical, vision, dental (100% employer paid for individual coverage) Life, short-term, long-term disability insurance (100% employer paid coverage) Supplemental insurance 403(b) plan (tax-sheltered annuity plan) with an employer contribution Substantial discounts on gym memberships, parks, travel, pet insurance, and more Substantial paid time off package which includes, vacation, sick leave and over 12 holidays a year Flexible work schedule by temporarily working a hybrid schedule 2 days in the office and 3 days working remotely Company Overview Coast to Coast Legal Aid of South Florida is a law firm that focuses on family, senior law, economic advocacy, and community health sectors. It was founded in 2003, and is headquartered in Plantation, Florida, USA, with a workforce of 51-200 employees. Its website is .