Detailer I - Door, Frames, Hardware

Remote Full-time
Reports to: DFH Detailing Manager
FLSA Status: Exempt

Position Summary
The Division 8 Detailer is responsible for producing accurate, extremely detailed, and time-sensitive submittals, change order proposals, as well as material orders for large-capital commercial construction projects.

Duties & Responsibilities:

Read and interpret contract documents, including but not limited to scope of work, requests for proposal, project schedules, drawings/details, specifications, and opening schedules
Responsible for capturing all pertinent scope changes and maintenance of project’s financials to ensure project’s success, measured in timeliness of materials and ability to maximize profitability
Familiarity and competency with application of financial attributes: List pricing, buying programs, discounts and change order proposals
Maximize buyout opportunities via suggestion of alternate products, value engineering options and other creative or proactive solutions
Must be able to apply DFH knowledge of codes and standards, hardware templates, hardware locations, pre-fit sizing, machining sheets. Identify and articulate potential issues with applications, codes, and constructability and be able to provide solutions
DFH Product knowledge: Hardware, Hollow Metal, Wood Doors, Interior Aluminum and Specialty Openings
Prepare detailed submittals, shop drawings and product data utilizing state of the art industry software; Bluebeam/AutoCAD/Comsense
Responsible for procurement in alignment with customer deadlines of DFH materials through purchase orders and subcontracts, via machining sheets, templates. Ensure receipt of order acknowledgements
Maintain constant and effective communication/collaboration with the DFH Estimators and Project Team to ensure that project materials are on time and under budget
Generate RFIs and clarifications as well as provide practical solutions for any potential technical issues discovered during detailing process


Other Duties
Please note that this job description is not designed to cover or contain a comprehensive listing or activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Customer Service Skills:

Demonstrates commitment to deliver outstanding service – both with internal and external customers
Takes ownership to personally resolve customer problems (or find someone who can)
Listens well, asks clarifying questions, and checks for agreement with customers
Committed to following-up with customers in all instances in a timely manner
Strong sense of accountability - ensures that you will do what you say that you are going to do
Creates a personal connection with customers – smiles, warm greetings, acts friendly and respectful
Positive attitude


Preferred Qualifications
Education/Experience

Bachelor’s degree in a related field
3-5 years in DFH distribution as a detailer
Experience with manufacturer’s order writing programs: Assa Abloy (Extranet/CRC Dash), Curries (COW/Edge), Allegion (360 Portal),dormakaba, Masonite (DoorBuilder/DoorBuilder LIVE), VT (VT Online), Total Door (Doorbuilder)




Minimum Qualifications
Education/Experience

High School Diploma or equivalent
0-4 years in DFH distribution as a detailer or 1-3 experience in Project Management/Project Engineer


Knowledge/Skills

Ability to clearly communicate risks and opportunities


Initiates and establishes vendor relationships
Basic knowledge of ISEC products, services, processes and projects
Understands project plans and specifications
Independently performance most assignments with instruction
Works autonomously at times
Seeks guidance for unusual or complex problems and supervisor approval for changes in standards
Engages in company culture
Analytical and problem-solving skills
Open to feedback and flexible to change
Proficient in MS Office Suite
Efficient written and verbal communication skills
Strong prioritization and organizational skills, detail-oriented


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