Design Assistant

The Design Assistant supports Décor Direct’s business efforts to deliver a customer experience consistent with the Schell brand promise. This position provides direct administrative and design support to a high-producing residential interior decorating firm. We are looking for a high energy, detail-oriented, extremely organized individual with strong computer skills, a basic understanding of common design concepts and artistic sense. This position supports the design process overall and plays an integral role in client communication. Design responsibilities include but are not limited to: • Acts as the first point of contact for clients in the studio and on the phone by responding in a professional and courteous manner. • Greets all visitors and guests upon entering the studio and provides appropriate assistance. • Learns and uses language of design, window treatments, and home furnishings to assist clients in getting oriented to the space and our process. • Follow Up with homeowner leads to schedule design appointments. • Maintains a daily check of the studio to ensure cleanliness and tidiness. Periodically needed to help merchandise and reset the studio. Updating samples and merchandise pricing on as needed basis. • Manages phone traffic including, but not limited to, answering and directing calls, retrieving and forwarding messages from voicemail and activating messages system at end of the day. • Updates HubSpot contact records where appropriate. • Assist Designer with Model Home lookbooks, proposals, and installation and delivery of the home. Occasional travel may be required. • Assist Designer with product pricing, availability, and clarification on as needed basis. Required Skills: • Customer service minded • Comfortable with technology • Time management • Great attention to detail • Well-organized with multi-tasking abilities • Knowledge of retail, interior design, or furniture. • Proficient in Microsoft applications: PowerPoint, Excel and Google Suite of Products. • Ability to work in a team-oriented environment that is fast paced and demanding • Must be self-directed, have excellent initiative and organizational skills • Works well under stress with the ability to deliver on time • Excellent verbal and written communications Familiar with the following software programs is a bonus: • HubSpot • BigCommerce or Shopify • Square Point-of-Sale • Fyle • Google Applications including Gmail, Sheets, Slides, and Drive • Microsoft applications including Word, Excel, PowerPoint The position is hourly plus bonus based on business benchmarks and measurable goals Apply tot his job Apply tot his job