Demo Engineer
Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Join us on this thrilling journey to revolutionize the workforce with AI.Requirements3–5+ years of experience in demo engineering, solutions engineering, technical sales enablement, or related technical product functions.Experience building tools and integrations across CCaaS platforms, CRMs, and browser environments.Familiarity with telephony systems, IVRs, contact center architectures, and emerging technologies in conversational AI.Strong understanding of AI agents, including virtual agents, LLMs, SLMs, prompt orchestration, and real-time NLP use cases.Technical fluency with tools/APIs commonly used in enterprise integrations (e.g., REST, Webhooks, JavaScript, Python).Excellent collaboration skills, especially with Solutions Engineers, Product, and Sales.Ability to simplify technical concepts and package them into visually compelling, business-relevant demos.Proven attention to detail and ownership mindset for environment hygiene and tooling stability.BenefitsMedical, dental, and vision plansPaid parental leaveMonthly Health & Wellness allowanceWork from home office stipendLunch reimbursement for in-office employeesFlexible PTOCompetitive, location-based payEquityComprehensive benefits packageOriginally posted on Himalayas
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