Deal Desk Analyst I - Human Resources Outsourcing (HRO)
About the position Responsibilities • Collect and review PEO health and benefits new business prospect applications for accuracy and completeness. • Manage and validate client data, working directly with sales, broker, and implementation teams. • Structure PEO deals in CRM and perform due diligence on customer onboarding requirements. • Gather and review new hire packets, benefit enrollment forms, and payroll information to ensure compliance with onboarding policies. • Facilitate problem resolutions for client employees by partnering with appropriate departments. • Work independently to resolve challenges and provide creative solutions to sales issues. • Provide recommendations to ADP leadership on best practices and training based on client input. Requirements • 3-5 years of business operations, customer operations, or sales operations experience. • Experience in customer success or customer onboarding operations is a plus. Nice-to-haves • Ownership mindset with a focus on customer priority. • Excellent interpersonal and relationship management skills. • Strong written and verbal communication skills. • Proficiency in Excel, CRM tools, MS Word, and PowerPoint. • Meticulous attention to detail with strong analytical skills. • Ability to work in a fast-paced, performance-based environment. • Knowledge of HR and Payroll industry tools and best practices. Benefits • Health insurance coverage • 401k retirement savings plan • Paid holidays • Professional development opportunities • Flexible scheduling options Apply tot his job