Deal Desk Analyst

Lightspeed Commerce is a global company that provides a one-stop commerce platform to help businesses innovate and enhance customer experiences. They are seeking a Deal Desk Analyst to join their Global Payments Deal Desk team, responsible for reviewing deal requests, analyzing processing costs, and providing pricing recommendations to support the sales teams. Responsibilities Review incoming deal requests and merchant statements to determine appropriate pricing for Lightspeed Payments Analyze processing costs, margins, and deal economics to ensure profitability Make confident, independent decisions in a “grey zone” environment where multiple outcomes can be correct Provide clear, timely guidance to Sales reps via Slack and Salesforce Manage a daily case volume of approximately 10–13 pricing requests, depending on sales activity Maintain accuracy and speed while meeting internal SLAs Use tools such as Salesforce, Google Sheets, Looker (trainable) and internal pricing models Support both new pricing (new customers) and repricing (existing customers) Skills Strong analytical skills and comfort working with numbers Good knowledge of Google Sheets or Excel (formulas, data handling—no advanced modeling needed) Excellent written and verbal communication skills Confidence to make decisions independently while asking smart questions when needed The ability to work autonomously across a global, distributed team Strong time-management and prioritization skills Fluency in English as a working language Experience in Payments, Merchant Services, or FinTech Experience using Salesforce Familiarity with Looker or BI tools French language skills Benefits Flexible paid time off and remote work policies Equity options, because this is your company too Pension plan contributions—your future matters Learning and development opportunities to grow your career Health & wellness credit Time off to volunteer and give back Employee-led networks, social committees, interest groups, and sponsored sports teams Computer purchase program for your personal MacBook Enhanced parental leave to support growing families Company Overview Lightspeed Commerce develops a unified point of sale and payments platform for retail and hospitality businesses. It was founded in 2005, and is headquartered in Montréal, Quebec, CAN, with a workforce of 1001-5000 employees. Its website is