Data Quality Specialist II, Customer Onboarding
Job Description:
• Audit and validate all SAP customer master fields for onboarding records to ensure accuracy, consistency, and compliance with organizational standards
• Lead the analysis of customer-submitted documents to extract and interpret essential data elements
• Conduct meticulous quality checks to safeguard data integrity
• Identify and correct discrepancies in customer master data
• Partner closely with cross-functional teams, sales and Customer Engagement Managers to clarify data requirements
• Organize and maintain comprehensive records in accordance with company policies
• Utilize advanced SAP skills to input, validate, and maintain customer master data
• Create Master Load Templates (MLTs) based on customer input
• Review and analyze customer documentation to determine load parameters
• Assess and determines credit parameters for new accounts under a specified threshold
• Finalize the setup of customer accounts in SAP
• Complete specific data entry assignments tied to onboarding workflows
• Identify and escalate data discrepancies or incomplete information to Data Quality Specialists
• Perform updates to customer master records as needed
Requirements:
• College degree or equivalent work experience
• Previous experience in customer onboarding or account setup processes
• Knowledge of customer master data fields and workflows
• Familiarity with regulated industries such as healthcare, pharmaceuticals, or logistics is a plus
• 3–4 years of experience in a data quality, data management, or customer onboarding role
• Hands-on experience with SAP customer master data is highly preferred
Benefits:
• medical, dental, and vision care
• comprehensive suite of benefits that focus on physical, emotional, financial, and social aspects of wellness
• support for working families may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave
• variety of training programs
• professional development resources
• opportunities to participate in mentorship programs, employee resource groups, volunteer activities
• Audit and validate all SAP customer master fields for onboarding records to ensure accuracy, consistency, and compliance with organizational standards
• Lead the analysis of customer-submitted documents to extract and interpret essential data elements
• Conduct meticulous quality checks to safeguard data integrity
• Identify and correct discrepancies in customer master data
• Partner closely with cross-functional teams, sales and Customer Engagement Managers to clarify data requirements
• Organize and maintain comprehensive records in accordance with company policies
• Utilize advanced SAP skills to input, validate, and maintain customer master data
• Create Master Load Templates (MLTs) based on customer input
• Review and analyze customer documentation to determine load parameters
• Assess and determines credit parameters for new accounts under a specified threshold
• Finalize the setup of customer accounts in SAP
• Complete specific data entry assignments tied to onboarding workflows
• Identify and escalate data discrepancies or incomplete information to Data Quality Specialists
• Perform updates to customer master records as needed
Requirements:
• College degree or equivalent work experience
• Previous experience in customer onboarding or account setup processes
• Knowledge of customer master data fields and workflows
• Familiarity with regulated industries such as healthcare, pharmaceuticals, or logistics is a plus
• 3–4 years of experience in a data quality, data management, or customer onboarding role
• Hands-on experience with SAP customer master data is highly preferred
Benefits:
• medical, dental, and vision care
• comprehensive suite of benefits that focus on physical, emotional, financial, and social aspects of wellness
• support for working families may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave
• variety of training programs
• professional development resources
• opportunities to participate in mentorship programs, employee resource groups, volunteer activities