Data & Insights Consultant
About the position The Global Business Optimization team has a simple mission: we turn massive amounts of data into actionable insights that drive business value. Our analytic consultants and data analysts work with Visa’s clients and staff to improve portfolio performance, program profitability and cardholder experiences. By coupling in-depth analysis of cardholder behavior with Visa’s world-class products, digital offerings and marketing capabilities, we ensure our clients’ programs operate at their peak potential and that cardholders have seamless commerce experiences in both the physical and digital world. As part of the North America Products & Mandates team, the Consultant will help to deliver this vision to our issuing, acquiring and merchant partners. In this role, you will use strong analytical and presentation skills, contextual business sense and a creative flair to solve real world business challenges for Visa’s clients. The Consultant will support and strengthen the partnerships with these clients through custom analytics, opportunity identification, and optimization of approval rates. Experience with utilizing big data is critical to the success of the role as is the ability to deliver robust automation and effective data visualization. Finding the adequate balance of priorities will be important to successfully manage BAU reporting activities in parallel with projects and new initiatives. Innovation and a willingness to challenge traditional paradigms are also paramount to the success of the role. Responsibilities • Create and present analytic deliverables to external Visa clients, colleagues in the analytics team, and other internal stakeholders with varying degrees of analytical and technical expertise. • Get to an understanding of root problems, define analytical objectives, and formalize data requirements for various types of analyses. • Combine and analyze disparate data sources and derive insights in a Big Data environment, independently perform analysis to render robust, thoughtful results. • Proactively facilitate the overall analytic delivery strategy for the organization. • Compare client performance against industry best practices with a shrewd eye toward identifying performance and/or profitability improvement opportunity. • Develop presentations of complex data and content for clients in an accurate, understandable, and engaging manner. Requirements • 5 or more years of relevant work experience with a bachelor's degree or at least 2 years of experience with an Advanced Degree (e.g., Masters, MBA, JD, MD) or 0 years of work experience with a PhD. • High level of proficiency manipulating data from a variety of sources – Big data skills (Hadoop, Hive, Spark) and/or SQL skills required • Strong verbal, written, and interpersonal skills are required • Must be proficient in all MS Office applications with advanced Excel spreadsheet skills Nice-to-haves • 6 or more years of relevant work experience with a bachelor's degree or 4 or more years of relevant experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or up to 3 years of relevant experience with a PhD. • Experience visualizing data with tools like Tableau, advanced Tableau skills. • Visa experience or knowledge of the payments industry. Benefits • Medical • Dental • Vision • 401 (k) • FSA/HSA • Life Insurance • Paid Time Off • Wellness Program Apply tot his job