Data Importation Analyst
Execute client data migrations from files (ranging from simple to highly complex) into our SaaS platform, ensuring seamless and accurate transfers;
Provide support to both employees and clients, resolving data import-related issues and ensuring a smooth onboarding experience;
Identify, document, and report bugs in the internal Import Tool. Track progress and collaborate with the team until issues are fully resolved;
Develop innovative solutions, including script automation; to continuously enhance operational efficiency, customer satisfaction, and team productivity;
Uphold the highest standards of data security and confidentiality by rigorously applying established policies and best practices;
Collaborate closely with team members, assisting in complex problem-solving, process documentation, and technical support as needed;
Test and validate newly developed solutions, offering constructive feedback and proactively seeking opportunities for process improvement.
Qualifications:
Proficiency in English (advanced written and spoken), as you will work in an international team environment;
Solid experience in data-centric roles requiring strong technical skills;
Proven track record in both technical and non-technical customer interactions;
Advanced knowledge of Excel and SQL;
Understanding of programming logic, ideally with languages like Python or R;
Strong analytical thinking and problem-solving abilities;
Demonstrated ownership, strong time management skills, and a clear sense of urgency;
Excellent organizational skills.
Nice to Have:
Degree or ongoing studies in IT-related fields (Data Processing, Software Engineering, etc.).
Experience in a SaaS company, especially in a fast-paced environment.
Other information
Working hours are from Monday to Friday, from 9am to 6pm;
We have compensatory time off (Banco de Horas);
Food/Market Voucher with iFood card;
Medical, Dental, and Group Life Insurance;
Pet Plan;
StarBem, for mental health and well-being;
iFeel app, for emotional comfort;
Wellhub for you and up to 3 people!
Birthday and company anniversary Day Off;
Daycare Assistance;
Partnership Club, with discounts ranging from teaching institutions, such as colleges and language learning services;
Referral Program offers up to R$600 per person who stays with us for more than 6 months;
Leave of Absence/Time-off: in the event of the passing of loved ones, we offer 10 days off; if your pet passes away, we offer 2 days. Got married? 7 days of rest! Did the baby arrive? We offer 30 days for Dads and 6 months for Moms;
Workplace Location:
Hybrid model (RJ): If you live in RJ and the metropolitan region, you will work a few days in our office in Santo Cristo/RJ and from home (to be aligned with your leadership).
Hybrid model (CWB): If you live in Curitiba and the metropolitan region, you will work a few days in our office in the center of Curitiba and from home (to be aligned with your leadership).
Remote model: you will work 100% from home, but you will also be welcome in our offices in Curitiba and Rio de Janeiro.
We provide feedback at all stages!
Apply To This Job
Provide support to both employees and clients, resolving data import-related issues and ensuring a smooth onboarding experience;
Identify, document, and report bugs in the internal Import Tool. Track progress and collaborate with the team until issues are fully resolved;
Develop innovative solutions, including script automation; to continuously enhance operational efficiency, customer satisfaction, and team productivity;
Uphold the highest standards of data security and confidentiality by rigorously applying established policies and best practices;
Collaborate closely with team members, assisting in complex problem-solving, process documentation, and technical support as needed;
Test and validate newly developed solutions, offering constructive feedback and proactively seeking opportunities for process improvement.
Qualifications:
Proficiency in English (advanced written and spoken), as you will work in an international team environment;
Solid experience in data-centric roles requiring strong technical skills;
Proven track record in both technical and non-technical customer interactions;
Advanced knowledge of Excel and SQL;
Understanding of programming logic, ideally with languages like Python or R;
Strong analytical thinking and problem-solving abilities;
Demonstrated ownership, strong time management skills, and a clear sense of urgency;
Excellent organizational skills.
Nice to Have:
Degree or ongoing studies in IT-related fields (Data Processing, Software Engineering, etc.).
Experience in a SaaS company, especially in a fast-paced environment.
Other information
Working hours are from Monday to Friday, from 9am to 6pm;
We have compensatory time off (Banco de Horas);
Food/Market Voucher with iFood card;
Medical, Dental, and Group Life Insurance;
Pet Plan;
StarBem, for mental health and well-being;
iFeel app, for emotional comfort;
Wellhub for you and up to 3 people!
Birthday and company anniversary Day Off;
Daycare Assistance;
Partnership Club, with discounts ranging from teaching institutions, such as colleges and language learning services;
Referral Program offers up to R$600 per person who stays with us for more than 6 months;
Leave of Absence/Time-off: in the event of the passing of loved ones, we offer 10 days off; if your pet passes away, we offer 2 days. Got married? 7 days of rest! Did the baby arrive? We offer 30 days for Dads and 6 months for Moms;
Workplace Location:
Hybrid model (RJ): If you live in RJ and the metropolitan region, you will work a few days in our office in Santo Cristo/RJ and from home (to be aligned with your leadership).
Hybrid model (CWB): If you live in Curitiba and the metropolitan region, you will work a few days in our office in the center of Curitiba and from home (to be aligned with your leadership).
Remote model: you will work 100% from home, but you will also be welcome in our offices in Curitiba and Rio de Janeiro.
We provide feedback at all stages!
Apply To This Job