Data Entry Online
The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.
Responsibilities...
Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.
Requirements:
High School Diploma or equivalent
1-2 years proven experience in supporting client success
Excellent written and verbal communication skills
Ability to address complaints and issues with effective solutions and a positive attitude
Passion for delighting customers with above and beyond service
Excellent time-management and prioritization skills
Familiarity with CRM system
Industry Leading Benefits:
Weekly pay via direct deposit and accessible payroll support
Medical and dental insurance
Maximum non-tax stipends available including lodging, meals and incidentals
Competitive Wages
Referral Bonuses
Weekly Pay
Matching 401(k) 100% vested
Health Insurance
Life Insurance
Direct Deposit
Travel Stipend Package
Flexible Scheduling
Sign-on Bonus
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Apply Now
Responsibilities...
Manage inbound customer communications - Answer incoming calls and emails to address customer questions, requests and issues.
Consult on customer success - Advise customers on how to successfully leverage the product/service based on their unique needs.
Maintain working product knowledge - Act as a product expert to ensure information given to customers is accurate, up-to-date and strategic.
Track interactions in CRM - Record customers interactions in internal system for cross-functional awareness and relationship development.
Requirements:
High School Diploma or equivalent
1-2 years proven experience in supporting client success
Excellent written and verbal communication skills
Ability to address complaints and issues with effective solutions and a positive attitude
Passion for delighting customers with above and beyond service
Excellent time-management and prioritization skills
Familiarity with CRM system
Industry Leading Benefits:
Weekly pay via direct deposit and accessible payroll support
Medical and dental insurance
Maximum non-tax stipends available including lodging, meals and incidentals
Competitive Wages
Referral Bonuses
Weekly Pay
Matching 401(k) 100% vested
Health Insurance
Life Insurance
Direct Deposit
Travel Stipend Package
Flexible Scheduling
Sign-on Bonus
Powered by JazzHR
kcGEaCtQ2J
Apply Now