DATA ANALYST - Business Intelligence/Healthcare Analytics

DATA ANALYST - BIHA We are seeking a motivated Data Analyst to join the Business Intelligence and Healthcare Analytics team. You'll work closely with cross-functional teams — including client success, clinical operations, marketing, product, and the revenue operations — to translate member behavior into actionable strategies. This position offers direct collaboration with senior leadership and clear advancement opportunities. Experience in the telehealth/digital health space is highly valued. Responsibilities • Partner with cross-functional teams to translate business requirements into analytics solutions. • Conduct in-depth analysis of member journey analytics, product adoption patterns, engagement metrics, and clinical outcomes across the member lifecycle. • Support client reporting, including dashboards, presentations, and custom analyses that drive strategic recommendations. • Build and maintain cohort behavior tracking, funnel analyses, and member segmentation frameworks to monitor member behavior and success metrics. • Design and develop intuitive Looker dashboards that enable the Client Success team to track client and member outcomes through self-service analytics. • Provide clear, actionable insights to stakeholders through reports, presentations, and ad hoc analyses. • Develop comprehensive documentation and insights that empower teams to make data-driven decisions on spend, product roadmap, and member experience optimization. • Support analysis for product experiments and member journey optimization initiatives. • Analyze product utilization patterns. Required Skills • 1-3 years of experience in data analytics, product analytics, or marketing analytics roles. • Strong SQL proficiency - Ability to write clean, efficient queries for complex member behavior analysis. • Looker expertise - Hands-on experience building dashboards, explores, and LookML models. • Marketing & product analytics experience - Deep understanding of marketing attribution, conversion funnels, cohort analysis, member lifecycle analytics, and product engagement metrics. • Healthcare data expertise. Experience with healthcare claims data, understanding of HIPAA compliance and PHI handling in digital health contexts. • Product analytics fundamentals including event tracking, feature adoption analysis, user segmentation, and retention modeling. • Experience analyzing digital marketing platforms (Google Analytics, paid media platforms) and member engagement tools. • Strong communication skills with ability to present member insights and marketing performance to cross-functional stakeholders. • Experience working with product managers, marketing teams, and technical teams to define metrics and tracking strategies. Preferred Qualifications • Bachelor's degree in Data Science, Statistics, or related field. • Familiarity with GCP services and BigQuery for large-scale member data analysis. • Experience with cloud data warehouses (BigQuery, Snowflake, or similar). • Experience with GitHub and version control for analytics code. • Knowledge of data transformation tools (DBT preferred). • Experience with customer engagement platforms (Braze, Iterable, or similar). • Familiarity with product analytics tools (Amplitude, Mixpanel, or similar). • Knowledge of data privacy regulations (HIPAA, GDPR) as they relate to marketing and member data. • Experience building external-client facing decks with clear visuals and summary statistics. Apply tot his job