Danish-speaking Customer Support specialist (Travel industry)
Concentrix is a global technology and services leader that powers well-known brands by improving their businesses with technology and integrated solutions. They are seeking a Danish-speaking Customer Support Specialist to provide excellent customer service related to travel bookings and ensure smooth journeys for customers.ResponsibilitiesBringing great customer service to the customers via phone and e-mailProviding accurate information about new bookings, rebooking's and cancellation options for air and rail travel, hotel bookings and moreFinding solutions for each individual customer to ensure their journey runs smoothlySkillsFluent in Danish (C1 level, both spoken and written)Good command of English (B2 level)Customer-oriented attitude with a willingness to help find solutions and provide answers to customer inquiriesBenefitsBonus up to 250,- Euros/GrossFlexible work scheduleA good health insurance which includes gym and dentistryPaid mobile phone billSupportive and fun coworkers (if we do say so ourselves)Company OverviewConcentrix is an IT firm that engages in software services, data analytics, enterprise technology, and digital operations. It was founded in 1983, and is headquartered in Newark, California, USA, with a workforce of 10001+ employees. Its website is https://www.concentrix.com.