Cyber Security Analyst

KCOM is a company committed to community, innovation, and commitment, providing broadband services since 1904. The Cyber Security Analyst will play a vital role in protecting the company's information and systems by identifying cyber risks, monitoring security threats, and ensuring compliance with security standards. Responsibilities Identify, assess and report cyber security and privacy risks in line with KCOM’s risk management framework Develop, maintain and support information security policies, standards and procedures Operate and monitor security technologies including SIEM, vulnerability scanning tools, EDR/XDR and other security platforms Manage vulnerability scanning, penetration testing and remediation activities, working closely with delivery and network teams Investigate and respond to security incidents, from detection and analysis through to containment, recovery and lessons learned Maintain incident response playbooks and support business continuity and disaster recovery planning Monitor emerging cyber threats, technologies and best practice relevant to the telecoms sector Produce clear, accurate cyber security metrics and performance reports for stakeholders Support compliance with recognised frameworks and standards such as ISO 27001, Cyber Essentials Plus and NCSC CAF Skills Experience or strong familiarity with cyber security governance, risk management and compliance activities Exposure to security monitoring, vulnerability management and incident response processes Knowledge of common security technologies such as SIEM, firewalls, IDS/IPS, EDR/XDR, vulnerability scanners, phishing simulation tools and cloud security (ideally Microsoft Azure) Understanding of security frameworks and standards such as ISO 27001, Cyber Essentials Plus, NIST, NCSC CAF or CIS Strong written and verbal communication skills, with the ability to engage both technical and non‑technical stakeholders Ability to manage multiple priorities, work under pressure and contribute to continuous improvement A recognised cyber security qualification, such as a Level 4 Cyber Security Apprenticeship or equivalent Confidence using Microsoft tools including Word, Excel and PowerPoint Certifications such as CompTIA Security+, CySA+, Certified SOC Analyst (CSA), Microsoft SC‑900, Certified in Cybersecurity (CC) or GSEC Experience working in IT infrastructure, network operations or technical support environments Knowledge of cloud security principles, particularly within Microsoft Azure Benefits 28 days holidays plus bank holidays Excellent Pension Scheme with generous employer contributions Volunteering days Life Assurance and Income Protection Corporate Discount schemes We support hybrid and remote working A variety of health, wellbeing and lifestyle benefits to choose from Company Overview KCOM designs and delivers communications and integration services across the UK. It was founded in 1904, and is headquartered in London, England, GBR, with a workforce of 1001-5000 employees. Its website is