Customs Trade Agent - S2

FedEx Logistics provides freight forwarding and import/export services to help companies reach global markets. The Customs Trade Agent is responsible for coordinating documentation for US Customs, ensuring compliance with regulations, and providing excellent customer service. Responsibilities Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers Provide impeccable customer service Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs Data entry and processing of various import related documentation for submission to US Customs and may handle limited PGA's (participating Government Agencies) Maintain and keep current all shipment documentation in compliance with all record keeping requirements Adhere to all international importing regulations Work closely with other internal staff and departments to deliver high level of service to customers Process agency brokerage shipments Ensure all government and organizational policies are followed Performs other duties as assigned Skills HS Diploma or GED required No industry experience required No work experience required Data entry/keyboard experience required Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows Excellent communication skills, verbal and written Organizational Skills Inter-personal skills Handle high volume of work Handle time sensitive work Ability to work independently with minimum supervision Ability to use multiple systems and reference material Interact with internal staff, management of all levels, internal departments The shift for this position is 2nd shift, Mon-Fri 7pm-3:30am This role is variable remote, with some work from home opportunity and some in the office work, dependent on company policy Must be located within close proximity of Indianapolis, Indiana Currently offering a temporary $3.00/hr pay premium during a surge in volume, subject to removal with 30 days notice Mandatory overtime may be required during periods of high volume Additionally, working on company-recognized holidays may be necessary Benefits Paid Training Provided. Company Overview FedEx Logistics plays a key role within the FedEx portfolio with its comprehensive suite of integrated logistics solutions. It was founded in 1973, and is headquartered in Memphis, Tennessee, USA, with a workforce of 5001-10000 employees. Its website is