Customs Entry Writer

C.H. Robinson is one of the world’s largest logistics platforms and is looking for a Customs Entry Writer. In this role, you will be responsible for the accurate and timely submission of customs entries for clearance through U.S. Customs and Border Protection, while providing excellent customer service and support.ResponsibilitiesServe as the primary CH Robinson customs representative for your customer account base, ensuring prompt response to customer inquiries and follow through on issues until resolution to customer satisfactionDemonstrate mastery with respect to the customs brokerage products’ standard operating procedures (SOP) and best practicesDirect ownership of Customer Standard Operating Procedures and Harmonized Tariff Schedule (HTS) databases for customer account base to ensure full compliance of CBP and customer requirementsBegin to develop the skill to serve as a custom’s trusted advisor, transitioning from the day-to-day data entry fundamentals to true customs brokerage account management of your clientsAnalyze and validate import documentation and data to ensure they are in accordance with all applicable laws and regulations prior to entry submission to U.S Customs and Partner Government Agencies (PGA)Adhere to a high level of operational excellence internally and externally, with respect to on-time performance, accuracy, and customer serviceSkillsHigh school degree or GED equivalentMinimum of 1 year of customs entry-writing experienceValues a diverse and inclusive work environmentProficient in Microsoft Office Suite of programsExcellent communication, prioritization, and multi-tasking skillsProven track record of strong customer service skills, interacting with customers and being client focusedExcellent follow up with customers and the networkCritical-thinking, flexibility, and problem-solving skills to adapt to ever-changing tasks and customer needsHigh level of attention to detailAbility to work in a fast-paced and deadline-driven office environmentBachelor's degreeBenefitsThree medical plans which includePrescription drug coverageEnhanced Fertility benefitsFlexible Spending AccountsHealth Savings Account (including employer contribution)Dental and VisionBasic and Supplemental Life InsuranceShort-Term and Long-Term DisabilityPaid observed holidays2 paid floating holidays for U.S. hourly employeesFlexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and CanadaPaid parental leavePaid time off to volunteer in your communityCharitable Giving Match Program401(k) with 6% company matchingEmployee Stock Purchase PlanPlus a broad range of career development, networking, and team-building opportunitiesCompany OverviewC.H. Robinson helps companies simplify their global supply chains and understand their landed costs. It was founded in 1905, and is headquartered in Eden Prairie, Minnesota, USA, with a workforce of 10001+ employees. Its website is http://www.chrobinson.com.



Apply Now