Customer Support Virtual Benefits Manager

Remote Full-time
About the position

AO Globe Life is hiring mission-driven qualified candidates to serve veterans and their families through structured virtual consultations. This is a fully remote position designed for individuals who want to build meaningful careers while making a real impact—without the pressure of cold calling or traditional sales tactics. Whether you're a veteran, a military spouse, or someone with a passion for serving those who’ve served, we provide the tools, support, and systems to help you thrive in a flexible, high-growth environment.

Responsibilities
• Conduct virtual meetings with veterans and their families to assess their benefit needs
• Present supplemental life, accident, and health insurance options clearly and confidently
• Maintain organized and compliant digital records
• Assist clients with policy updates, claims, and post-enrollment support
• Participate in team development, mentorship, and leadership workshops

Requirements
• Authorized to work in the United States
• Reliable internet connection
• Windows-based laptop or PC with webcam

Nice-to-haves
• Background in client service, consulting, or benefits advising (not required, but helpful)
• Strong communicators who build trust virtually
• Organized, detail-oriented, and self-motivated
• Tech-savvy (Zoom, CRM, digital tools)
• Passionate about the veteran community

Benefits
• 100% remote work (U.S. only)
• Flexible scheduling — set your own hours
• All pre-qualified leads provided — no cold calling or prospecting
• Commission-based weekly pay with vested renewals
• Monthly and quarterly performance bonuses
• Equity opportunity at qualifying performance levels
• Licensing support for qualified candidates
• Fast-track promotion and leadership development opportunities
• Supportive team environment that values service and mission

Apply Now

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