Customer Support Specialist- Remote
About the position Responsibilities • Responsible for reviewing data for integrity and accuracy, prior to the hand-off for any system inputs. • Act as the primary audit point for Planned Demand quantities, allocations, and special event data. • Courteously and promptly resolve customer questions and problems or properly refer them to appropriate personnel. • Execute the administration of customer required systems, to include pricing, promotions, and general item maintenance. • Maintain customer specific national and regional custom discount files within UNFI and Customer based systems. • Execute and coordinate with internal departments on promotion and new item process for assigned accounts. • Review and coordinate with Account Managers on new store opening accounts within the UNFI business systems to ensure proper attributes and price structure is activated on each account. Requirements • Associate degree in Business Management or a related field or equivalent experience. • 3-5 years customer related experience and account management experience is required. • Proficiency in Microsoft Office Suite. • SharePoint and ASAP skills preferred. • Good judgment is required for this position as there may be times when direct supervision may not be immediately available. Benefits • Medical • Dental • Vision • Competitive 401k • Flexible PTO or Competitive PTO plan • Mentorship program/developmental opportunities • Other benefits applicable to specific role Apply tot his job