Customer Support Representative (Remote - Weekends Required)
We're looking for a reliable person to join us as a Customer Support Representative! Whether you're in our Remote hub or working remotely, you'll be a core part of the team. This position requires a strong and diverse skillset in relevant areas to drive success. You will be compensated with a competitive salary for your time and effort. Â Â About ABC Legal Services:
ABC Legal Service is proud to be the national leader in filing service of legal documents. We are growing and are looking for talented new team members to support our growth and solve exciting challenges!
We are a team of 350 with offices in Los Angeles, Dallas, Miami, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer.
Job Overview:
The Partner Experience Specialist provides support to active process servers who are employed or contracted with ABC Legal Services. This support includes answering questions, resolving issues, managing and distributing work, and addressing performance concerns. This position is full-time with weekends required, located in Puerto Rico.
Key Responsibilities:
 Answer inquires and resolve issues from process... servers
 Oversees distribution and dispatch of cases to process servers
 Work in Skye (in-house application) to ensure orders are being dispatched and fulfilled
 Monitor process server status to ensure they are in good standing and able to accept and complete work
 Obtain status of orders via phone calls, fax, court docket that have been dispatched with Sheriff
 Collaborate with team members to find broken processes or inefficiencies in daily tasks
 Resolves issues on task board in Skye
Qualifications:
 Customer service or IT experience strongly preferred
 High school diploma or GED required
 Familiarity with Legal Process as plus
 Excellent written and verbal communication skills
 Experience and proficiency with Microsoft Office (Word, Excel)
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!
 Comprehensive Medical, Dental, and Vision coverage
 Competitive salary package
 401(k) retirement plan with 5% matching
 Orca Card / Transit Stipend
 10 paid holidays per year
 Referral program
 Work from home
 Schedule: Full-time, weekends required
 Pay range: $12.00 to $14.00 per hour Apply Job! For more such jobs please click here! Don't Hesitate, Apply!Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
Apply Now
ABC Legal Service is proud to be the national leader in filing service of legal documents. We are growing and are looking for talented new team members to support our growth and solve exciting challenges!
We are a team of 350 with offices in Los Angeles, Dallas, Miami, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer.
Job Overview:
The Partner Experience Specialist provides support to active process servers who are employed or contracted with ABC Legal Services. This support includes answering questions, resolving issues, managing and distributing work, and addressing performance concerns. This position is full-time with weekends required, located in Puerto Rico.
Key Responsibilities:
 Answer inquires and resolve issues from process... servers
 Oversees distribution and dispatch of cases to process servers
 Work in Skye (in-house application) to ensure orders are being dispatched and fulfilled
 Monitor process server status to ensure they are in good standing and able to accept and complete work
 Obtain status of orders via phone calls, fax, court docket that have been dispatched with Sheriff
 Collaborate with team members to find broken processes or inefficiencies in daily tasks
 Resolves issues on task board in Skye
Qualifications:
 Customer service or IT experience strongly preferred
 High school diploma or GED required
 Familiarity with Legal Process as plus
 Excellent written and verbal communication skills
 Experience and proficiency with Microsoft Office (Word, Excel)
We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!
 Comprehensive Medical, Dental, and Vision coverage
 Competitive salary package
 401(k) retirement plan with 5% matching
 Orca Card / Transit Stipend
 10 paid holidays per year
 Referral program
 Work from home
 Schedule: Full-time, weekends required
 Pay range: $12.00 to $14.00 per hour Apply Job! For more such jobs please click here! Don't Hesitate, Apply!Don't worry if you don't meet every single requirement. We value a great attitude and a willingness to learn above all. Submit your application today!
Apply Now