Customer Support Representative- Remote (Must Live In NV)

Lensa is a career site that helps job seekers find great jobs in the US. We are not a staffing firm or agency. Lensa does not hire directly for these jobs, but promotes jobs on LinkedIn on behalf of its direct clients, recruitment ad agencies, and marketing partners. Lensa partners with DirectEmployers to promote this job for PrincePerelson & Associates. Clicking "Apply Now" or "Read more" on Lensa redirects you to the job board/employer site. Any information collected there is subject to their terms and privacy notice. Customer Support Representative- Remote (Must Live In NV) $17.50/hr. + quarterly bonuses (average $700) Must live in IL, IN, MI, WI, MN, IA, MO, UT, NV, AZ, NM, ID, or WY Customer Support Specialist – Help Small Businesses Thrive! Join a fast-growing fintech company that empowers small business owners with the funding and financial tools they need to succeed. If you love helping people, problem-solving, and working in a dynamic, inclusive environment, this could be the perfect next step in your career. What You’ll Do • Support small business owners via phone, email, chat, and outbound follow-ups • Resolve inquiries quickly and accurately using our innovative tools and systems • Provide excellent customer experiences by listening, empathizing, and guiding clients toward solutions • Identify trends, risks, and opportunities to improve products and processes • Collaborate with a growing team and stay flexible to business needs What We’re Looking For • 1-2 year minimum of customer service or related experience • Banking/finance experience is a plus • Strong written and verbal communication skills • Ability to handle tough conversations with professionalism and empathy • Tech-savvy and quick to learn new systems • Reliable, distraction-free home workspace with consistent internet • Excitement to grow your career in fintech and support small business owners Perks & Benefits • Medical, Dental, Vision • 401(k) • Generous PTO • Clear career growth paths • Collaborative, supportive team culture PrincePerelson & Associates is an Equal Opportunity Employer and we do not discriminate against applicants due to race, color, religion, sex, national origin, age, disability, genetics, veteran status, or on the basis of disability or any other federal, state or local protected class. All applicants applying for U.S. job openings must be authorized to work in the United States. If you have questions about this posting, please contact [email protected] Apply tot his job