Customer Support & Client Onboarding Specialist

Remote Full-time
We are looking for a service-minded and reliable team member to work 20–25 hours per week.

Responsibilities:

• Customer support via email and direct communication with clients

• Guiding clients through our systems and ensuring everything is set up correctly

• Hosting daily live meetings with interested clients (Monday–Friday)

• Live meetings must take place at a fixed time every weekday: 9:30 AM New York time

• Meetings last 1–3 hours and vary in content day to day

• Light social media–related tasks

Requirements:

• Strong customer service mindset

• Fluent English is required

• Spanish or other languages are a strong plus

• Comfortable communicating with clients and hosting live online meetings

• Able to take screenshots and screen recordings for support and guidance

What we offer:

• Full training period provided

• Long-term collaboration with consistent weekly hours

• Fully remote position

• Friendly and professional work environment

To apply, please include:

• A short introduction about yourself

• Relevant experience

• Languages you speak

• Confirmation of availability for the fixed meeting time (9:30 AM EST)

We look forward to hearing from you

Apply Now

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