Customer Support Clerk

Berkheimer Tax Innovations has supported communities across Pennsylvania for 90 years, and they are currently seeking Customer Support Clerks to join their team in McElhattan, PA. The role involves providing assistance to taxpayers through in-person and phone support, processing tax forms, and ensuring accounts remain accurate and in good standing.ResponsibilitiesProvide face-to-face support by answering questions, assisting with account-related concerns, and helping ensure accounts remain accurate and in good standingAnswer incoming phone calls, responding to questions and providing assistance related to tax accounts, payments, and general inquiriesProcess tax forms & post payments to proper accountsComplete all tasks in a timely manner while meeting company standardsSkillsDetail-oriented individualsAbility to provide face-to-face supportAbility to answer incoming phone callsAbility to process tax forms and post paymentsAbility to complete tasks in a timely manner while meeting company standardsBenefitsMedical, Dental, Vision & Life InsurancePaid Holidays, Vacation, Sick, and Personal TimeWellness Program including physical, emotional, and financial wellness401(k) with Profit SharingEmployee Assistance ProgramVoluntary Benefit PlansFSA & HSA OptionsTravel InsuranceBusiness casual work environmentCompany OverviewBerkheimer is an administration company that offers tax services for businesses and organizations. It was founded in 1936, and is headquartered in Erie, Pennsylvania, USA, with a workforce of 201-500 employees. Its website is https://www.hab-inc.com.



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