Customer Success Team Member
Job Description
College Promo is a high pace, fast-growing national apparel and promotional products company serving colleges, universities, and businesses across the U.S. We provide apparel and promotional items for events like orientations and campus activities. Think Orientation merch, Intramural Champs tees, campus 5Ks water bottles, that's our stuff...
Position: Full-Time Account Manager
Job Duties include, but are not limited to:
Communicate with customers, via phone or e-mail, about current and new orders
Creating/editing sales orders, quotes, and invoices
Researching apparel products and promotional items, using our Sage database
Answering phones and helping customers with any questions or concerns they might have on current and new orders
Managing and growing our current customer base of over 100 schools
Work cross functionally within the company to communicate with all stakeholders in customers' success
Create and maintain relationships with customers to better understand and achieve their needs
Creating UPS shipments
Travelling to conferences in the spring and fall to represent the company
Benefits:
Accrued paid time off/vacation time
Flexible schedule
Monthly health insurance benefit
Quarterly Team Performance Bonus
We're looking for a candidate who can effectively identify and address customer needs to support their success with our products. If youre excited to join a dynamic team and make a positive impact, wed love to hear from you! Apply now and lets get started
Apply Now
College Promo is a high pace, fast-growing national apparel and promotional products company serving colleges, universities, and businesses across the U.S. We provide apparel and promotional items for events like orientations and campus activities. Think Orientation merch, Intramural Champs tees, campus 5Ks water bottles, that's our stuff...
Position: Full-Time Account Manager
Job Duties include, but are not limited to:
Communicate with customers, via phone or e-mail, about current and new orders
Creating/editing sales orders, quotes, and invoices
Researching apparel products and promotional items, using our Sage database
Answering phones and helping customers with any questions or concerns they might have on current and new orders
Managing and growing our current customer base of over 100 schools
Work cross functionally within the company to communicate with all stakeholders in customers' success
Create and maintain relationships with customers to better understand and achieve their needs
Creating UPS shipments
Travelling to conferences in the spring and fall to represent the company
Benefits:
Accrued paid time off/vacation time
Flexible schedule
Monthly health insurance benefit
Quarterly Team Performance Bonus
We're looking for a candidate who can effectively identify and address customer needs to support their success with our products. If youre excited to join a dynamic team and make a positive impact, wed love to hear from you! Apply now and lets get started
Apply Now