Customer Success Specialist, Online Coding Teacher
Job Description:
• Provide exceptional and timely customer support via email and chat
• Collaborate with the team to enhance the learning experience
• Deliver engaging and interactive virtual coding lessons to students using the Coco Coders curriculum
• Monitor student progress and provide feedback to support their learning journey
• Provide support for teacher scheduling
Requirements:
• Must reside in North Dakota
• Available Monday - Thursday from 3:30pm CT - 8:30pm CT
• Available at least 10 hours a week, but potential for full time
• Excellent communication and interpersonal skills
• Ability to provide exceptional customer service and support
• Passionate about coding education and helping students succeed
• A self starter with the ability to work effectively both independently and as part of a team
• Must possess strong organizational skills and excel at multitasking efficiently
• Prior online teaching or customer support experience (preferred)
• Familiar with coding languages such as Scratch, Python, and/or JavaScript (preferred)
• Bachelor's degree in education, computer science, business or a related field (preferred)
Benefits:
• $26- $30 an hour
• Small, dynamic team where each member is empowered to make key decisions
• Part-time position with the potential for full-time employment
• Acquire transferable skills such as public speaking, problem solving, teaching theory, how to deliver a lesson, giving feedback
• Improve your technical coding skills & learn new coding languages
• Be part of a growing Edtech business that’s shaping the future
• Our CEO was listed in the top 30 female founders by the Financial Times
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• Provide exceptional and timely customer support via email and chat
• Collaborate with the team to enhance the learning experience
• Deliver engaging and interactive virtual coding lessons to students using the Coco Coders curriculum
• Monitor student progress and provide feedback to support their learning journey
• Provide support for teacher scheduling
Requirements:
• Must reside in North Dakota
• Available Monday - Thursday from 3:30pm CT - 8:30pm CT
• Available at least 10 hours a week, but potential for full time
• Excellent communication and interpersonal skills
• Ability to provide exceptional customer service and support
• Passionate about coding education and helping students succeed
• A self starter with the ability to work effectively both independently and as part of a team
• Must possess strong organizational skills and excel at multitasking efficiently
• Prior online teaching or customer support experience (preferred)
• Familiar with coding languages such as Scratch, Python, and/or JavaScript (preferred)
• Bachelor's degree in education, computer science, business or a related field (preferred)
Benefits:
• $26- $30 an hour
• Small, dynamic team where each member is empowered to make key decisions
• Part-time position with the potential for full-time employment
• Acquire transferable skills such as public speaking, problem solving, teaching theory, how to deliver a lesson, giving feedback
• Improve your technical coding skills & learn new coding languages
• Be part of a growing Edtech business that’s shaping the future
• Our CEO was listed in the top 30 female founders by the Financial Times
Apply tot his job
Apply To this Job