Customer Success Professional

Join Our TeamOowlish, one of Latin America's rapidly expanding software development companies, is seeking experienced technology professionals to enhance our diverse and vibrant team.As a valued member of Oowlish, you will collaborate with premier clients from the United States and Europe, contributing to pioneering digital solutions. Our commitment to creating a nurturing work environment is recognized by our certification as a Great Place to Work, where you will have opportunities for professional development, growth, and a chance to make a significant international impact.We offer the convenience of remote work, allowing you to craft a work-life balance that suits your personal and professional needs. We're looking for candidates who are passionate about technology, proficient in English, and excited to engage in remote collaboration for a worldwide presence. Requirements Fluency in Portuguese and strong English communication skills2+ years in Customer Success, Support, or SaaS roles
Familiarity with Zendesk or similar support platformsExperience using CRM tools (Zoho CRM is a plus)Ability to host and facilitate webinars or online trainingPassion for customer education and lifecycle engagementStrong documentation and knowledge-sharing mindsetProcess-oriented with a drive to identify improvements and automationA collaborative team player with a desire to help build something from the ground up Additional Information Benefits & Perks:Home office;Flexible Hours Competitive compensation based on experience;Career plans to allow for extensive growth in the company;International Projects; Oowlish English Program (Technical and Conversational);Oowlish Fitness with Total Pass;Pet adoption incentive;PTO Bonus;Games and Competitions;You can also apply here:Website: https://www.oowlish.com/work-with-us/LinkedIn: https://www.linkedin.com/company/oowlish/jobs/Instagram: https://www.instagram.com/oowlishtechnology/

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