Customer Success Manager (French Fluency)
Odoo is an open-source enterprise resource planning (ERP) platform that helps companies manage and streamline their operations through a single, integrated system. As a Customer Success Manager, you will help companies across North America streamline their operations with Odoo’s integrated suite of business applications, guiding clients through every stage of their Odoo journey.ResponsibilitiesContact customers currently using OdooAnalyze clients' business operations and drive adoptionExecute all phases of a subscription renewal planBuild and maintain relationships with clientsEmpathize with customer needsBe part of the entire sales cycleSkillsBachelor's Degree or an equivalent combination of education and experienceFrench fluency (professional or native/bilingual)Experience negotiating and closing new businessPassion for software products1-2 years experience in salesProficiency in G-Suite applications preferredExcellent communication skillsProven track record of exceeding quotaExperience with ERPExperience in a SaaS companyAvailable immediatelyAn affinity for business operationsAdditional languagesBenefitsHealthcare, Dental, Vision, Life Insurance, FSA, HSA Matching, 401K Matching, and Commuter BenefitsPTO (Paid-time-off), paid sick days, and paid holidaysEmployee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals$100 towards a work-from-home office setupEvolve in a nice working atmosphere with a passionate, growing team!Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!Company-sponsored events for groups of 6+ employeesCompany OverviewOdoo is an open-source business software that provides ERP and CRM solutions. It was founded in 2005, and is headquartered in Louvain-la-neuve, Vlaams-Brabant, BEL, with a workforce of 5001-10000 employees. Its website is http://www.odoo.com.
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