Customer Success Manager (French)

Odoo is an open-source enterprise resource planning (ERP) platform helping companies streamline their operations. The Customer Success Manager will guide clients through every stage of their Odoo journey, ensuring they effectively adopt and renew their subscriptions while building strong relationships.ResponsibilitiesContact customers currently using OdooAnalyze clients' business operations and drive adoptionExecute all phases of a subscription renewal planBuild and maintain relationships with clientsEmpathize with customer needsBe part of the entire sales cycleSkillsBachelor's Degree or an equivalent combination of education and experienceFluency in English and French (professional or native/bilingual: reading, writing, and speaking)Experience negotiating and closing new businessPassion for software products1-2 years experience in salesProficiency in G-Suite applications preferredExcellent communication skillsProven track record of exceeding quotaExperience with ERPExperience in a SaaS companyAvailable immediatelyAn affinity for business operationsAdditional languagesBenefitsHealthcareDentalVisionLife InsuranceFSAHSA Matching401K MatchingCommuter BenefitsPTO (Paid-time-off)Paid sick daysPaid holidaysEmployee Assistance Program: 3 X 1-hour telehealth calls with certified mental health professionals$100 towards a work-from-home office setupEvolve in a nice working atmosphere with a passionate, growing team!Chef-prepared lunches - snacks, fruit, and coffee/drinks on tap!Company-sponsored events for groups of 6+ employeesCompany OverviewOdoo is an open-source business software that provides ERP and CRM solutions. It was founded in 2005, and is headquartered in Louvain-la-neuve, Vlaams-Brabant, BEL, with a workforce of 5001-10000 employees. Its website is http://www.odoo.com.



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