Customer Success Manager, Enterprise - (Remote - California)
Job title: Customer Success Manager, Enterprise - (Remote - California) in USA at Jobgether
Company: Jobgether
Job description: About JobgetherJobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.One of our companies is currently looking for a Customer Success Manager, Enterprise in California.We’re looking for a dedicated Customer Success Manager to lead enterprise customer engagement for a fast-growing SaaS company in the automotive sector. You’ll manage strategic relationships with corporate customers and franchise groups, ensuring they drive ongoing value from the platform. Acting as a trusted advisor, you’ll guide users through adoption, maximize product utilization, and identify growth opportunities. In this cross-functional role, you’ll partner with sales, product, and implementation teams to elevate customer outcomes and satisfaction. This is a dynamic position suited for someone who thrives in a fast-paced, collaborative environment and is passionate about customer success.Accountabilities:
Build and maintain strong relationships with enterprise-level clients, understanding their business needs and workflows
Conduct regular check-ins and business reviews to ensure high product engagement, adoption, and customer satisfaction
Identify and execute on opportunities for upselling and cross-selling in collaboration with the commercial team
Act as the customer’s internal advocate, providing feedback to product and development teams
Troubleshoot adoption blockers and provide tailored solutions to ensure long-term platform value
Represent the company at client meetings, events, and trade shows as needed
Requirements
3+ years of experience in a Customer Success or Customer Experience role within a SaaS environment
Experience managing enterprise accounts and driving measurable customer outcomes
Familiarity with tools such as Salesforce, Tableau, and Vitally
High emotional intelligence with strong communication and relationship-building skills
Self-motivated, adaptable, and eager to thrive in a fast-changing startup environment
Automotive industry experience is a plus, but not required
Benefits
Competitive base salary with bonus opportunities and equity options
Medical, dental, vision, and life insurance starting the first of the month after hire
Short-term and long-term disability insurance
Flexible PTO policy and 11 paid holidays
401(k) plan available upon hire
Wellness reimbursement for gym memberships or wellness apps
Generous parental leave
Matching charitable donations and team volunteer opportunities
Annual company offsite and flexible remote work options
Jobgether Hiring Process DisclaimerThis job is posted on behalf of one of our partner companies. If you choose to apply, your application will go through our AI-powered 3-step screening process, where we automatically select the 5 best candidates.Our AI thoroughly analyzes every line of your CV and LinkedIn profile to assess your fit for the role, evaluating each experience in detail. When needed, our team may also conduct a manual review to ensure only the most relevant candidates are considered.Our process is fair, unbiased, and based solely on qualifications and relevance to the job. Only the best-matching candidates will be selected for the next round.If you are among the top 5 candidates, you will be notified within 7 days.
If you do not receive feedback after 7 days, it means you were not selected. However, if you wish, we may consider your profile for other similar opportunities that better match your experience.Thank you for your interest!#LI-CL1
Expected salary: $80000 - 100000 per year
Location: USA
Apply for the job now!
Apply Now
Company: Jobgether
Job description: About JobgetherJobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching.One of our companies is currently looking for a Customer Success Manager, Enterprise in California.We’re looking for a dedicated Customer Success Manager to lead enterprise customer engagement for a fast-growing SaaS company in the automotive sector. You’ll manage strategic relationships with corporate customers and franchise groups, ensuring they drive ongoing value from the platform. Acting as a trusted advisor, you’ll guide users through adoption, maximize product utilization, and identify growth opportunities. In this cross-functional role, you’ll partner with sales, product, and implementation teams to elevate customer outcomes and satisfaction. This is a dynamic position suited for someone who thrives in a fast-paced, collaborative environment and is passionate about customer success.Accountabilities:
Build and maintain strong relationships with enterprise-level clients, understanding their business needs and workflows
Conduct regular check-ins and business reviews to ensure high product engagement, adoption, and customer satisfaction
Identify and execute on opportunities for upselling and cross-selling in collaboration with the commercial team
Act as the customer’s internal advocate, providing feedback to product and development teams
Troubleshoot adoption blockers and provide tailored solutions to ensure long-term platform value
Represent the company at client meetings, events, and trade shows as needed
Requirements
3+ years of experience in a Customer Success or Customer Experience role within a SaaS environment
Experience managing enterprise accounts and driving measurable customer outcomes
Familiarity with tools such as Salesforce, Tableau, and Vitally
High emotional intelligence with strong communication and relationship-building skills
Self-motivated, adaptable, and eager to thrive in a fast-changing startup environment
Automotive industry experience is a plus, but not required
Benefits
Competitive base salary with bonus opportunities and equity options
Medical, dental, vision, and life insurance starting the first of the month after hire
Short-term and long-term disability insurance
Flexible PTO policy and 11 paid holidays
401(k) plan available upon hire
Wellness reimbursement for gym memberships or wellness apps
Generous parental leave
Matching charitable donations and team volunteer opportunities
Annual company offsite and flexible remote work options
Jobgether Hiring Process DisclaimerThis job is posted on behalf of one of our partner companies. If you choose to apply, your application will go through our AI-powered 3-step screening process, where we automatically select the 5 best candidates.Our AI thoroughly analyzes every line of your CV and LinkedIn profile to assess your fit for the role, evaluating each experience in detail. When needed, our team may also conduct a manual review to ensure only the most relevant candidates are considered.Our process is fair, unbiased, and based solely on qualifications and relevance to the job. Only the best-matching candidates will be selected for the next round.If you are among the top 5 candidates, you will be notified within 7 days.
If you do not receive feedback after 7 days, it means you were not selected. However, if you wish, we may consider your profile for other similar opportunities that better match your experience.Thank you for your interest!#LI-CL1
Expected salary: $80000 - 100000 per year
Location: USA
Apply for the job now!
Apply Now