Customer Success Manager DACH (f/m/d)
Job Description
ecosio is a fast-growing, innovative service company and a leading provider of B2B integration, specialising in electronic data interchange (EDI), Web EDI and e-invoicing. ecosio is part of Vertex, Inc., a leading global provider of indirect tax solutions listed on Nasdaq (VERX).
Our brand slogan is Connections That Work as we believe strong connections are central to successful business relationships - both external and internal. At ecosio, we hire individuals from all backgrounds and are committed to creating an inclusive work environment. We are technology lovers, set the highest standards for our solutions, and put innovative ideas first.
You'll connect with the role if you enjoy...
driving company value by strategically developing existing accounts, building long-term business relationships, and identifying up- and cross-selling opportunities
managing your own portfolio of clients making sure they get the most value out of our solution
partnering closely with an experienced Account Manager to hand over and transition qualified opportunities seamlessly
listening to your customers and communicating their feedback to ensure our products and services meet their needs
navigating complex customer escalations and aligning internal stakeholders to turn friction into solutions
executing sales campaigns in close cooperation with marketing
To connect with ecosio it is important to have...
experience in B2B SaaS sales
German language skills on a native / C2 level, fluent English skills
experience working with a portfolio of existing customers
experience with cross- and up-selling
And nice to have...
experience selling EDI / e-invoicing / ERP solutions
By connecting with us you will experience...
our remote-first culture lets you work remotely from one of our designated countries
flexible working hours to suit your schedule and priorities
annual personal development budget to invest in conferences, courses, or career coaching
home office allowance to create a workspace that fits your needs
regular events and trips to connect, celebrate, and have fun with the team
workations of up to 90 days per year within the EU, combining travel and productivity
wellbeing support, including mental health resources and employee assistance programs
additional country-specific benefits based on your location
Sounds like a connection that works? Then apply now and we will get in touch soon!
As part of our hiring process at ecosio, we conduct standard background checks. You can find more information about them by clicking HERE.
Our mission is to build Connections That Work by fostering a diverse and inclusive team. We are committed to making everyone feel valued and empowered to contribute their unique skills, experiences and perspectives. And now we want to connect with you!
ecosio is a fast-growing, innovative service company and a leading provider of B2B integration, specialising in electronic data interchange (EDI), Web EDI and e-invoicing. ecosio is part of Vertex, Inc., a leading global provider of indirect tax solutions listed on Nasdaq (VERX).
Our brand slogan is Connections That Work as we believe strong connections are central to successful business relationships - both external and internal. At ecosio, we hire individuals from all backgrounds and are committed to creating an inclusive work environment. We are technology lovers, set the highest standards for our solutions, and put innovative ideas first.
You'll connect with the role if you enjoy...
driving company value by strategically developing existing accounts, building long-term business relationships, and identifying up- and cross-selling opportunities
managing your own portfolio of clients making sure they get the most value out of our solution
partnering closely with an experienced Account Manager to hand over and transition qualified opportunities seamlessly
listening to your customers and communicating their feedback to ensure our products and services meet their needs
navigating complex customer escalations and aligning internal stakeholders to turn friction into solutions
executing sales campaigns in close cooperation with marketing
To connect with ecosio it is important to have...
experience in B2B SaaS sales
German language skills on a native / C2 level, fluent English skills
experience working with a portfolio of existing customers
experience with cross- and up-selling
And nice to have...
experience selling EDI / e-invoicing / ERP solutions
By connecting with us you will experience...
our remote-first culture lets you work remotely from one of our designated countries
flexible working hours to suit your schedule and priorities
annual personal development budget to invest in conferences, courses, or career coaching
home office allowance to create a workspace that fits your needs
regular events and trips to connect, celebrate, and have fun with the team
workations of up to 90 days per year within the EU, combining travel and productivity
wellbeing support, including mental health resources and employee assistance programs
additional country-specific benefits based on your location
Sounds like a connection that works? Then apply now and we will get in touch soon!
As part of our hiring process at ecosio, we conduct standard background checks. You can find more information about them by clicking HERE.
Our mission is to build Connections That Work by fostering a diverse and inclusive team. We are committed to making everyone feel valued and empowered to contribute their unique skills, experiences and perspectives. And now we want to connect with you!