Customer Success Manager
Hitachi Solutions is seeking a Customer Success Manager to create value for customers by defining business outcomes and building success plans. The ideal candidate will have previous experience as a Project Manager or lead Customer Management role, with a proven ability to map customer business processes to product capability.RequirementsPrevious experience as a Project Manager or lead Customer Management roleProven ability to map the customer's business process to product capabilityExperience in Manufacturing or Retail industryTop-notch executive engagement skills with an ability to establish strong relationships with business decision makersStrong interpersonal skills that establish Trusted Advisor relationships with clientsStrong organizational/time management skills and the ability to manage multiple projects simultaneouslyDemonstrated ability to manage complex projects, align resources and manage to measurable business and technology outcomesCultural awareness and appreciation for diversityPrior experience with ERP, CRM and Analytics SW support or implementationBenefitsBonus PlanMedical, Dental and Vision CoverageLife Insurance and Disability ProgramsRetirement Savings with Company MatchPaid Time OffFlexible Work Arrangements including Remote WorkOriginally posted on Himalayas
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