Customer Success Manager
Hitachi Solutions is a global Microsoft solutions integrator dedicated to developing and delivering industry-focused solutions that empower clients to achieve their business transformation goals. As a Customer Success Manager, you will create value for customers by ensuring they clearly define business outcomes and build a "success plan" with the appropriately identified objectives, stakeholders, milestones, risks, and metrics needed to achieve them.RequirementsPrevious experience as a Project Manager or lead Customer Management roleProven ability to map the customer's business process to product capabilityExperience in Manufacturing or Retail industryTop-notch executive engagement skills with an ability to establish strong relationships with business decision makersStrong interpersonal skills that establish Trusted Advisor relationships with clientsStrong organizational/time management skills and the ability to manage multiple projects simultaneouslyDemonstrated ability to manage complex projects, align resources and manage to measurable business and technology outcomesCultural awareness and appreciation for diversityPrior experience with ERP, CRM and Analytics SW support or implementationBenefitsBonus PlanMedical, Dental and Vision CoverageLife Insurance and Disability ProgramsRetirement Savings with Company MatchPaid Time OffFlexible Work Arrangements including Remote WorkOriginally posted on Himalayas
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