Customer Service/Data Entry

Remote Full-time
We are seeking a Customer Service/Data Entry candidate from overseas to join our team! You will be responsible for helping customers by coordinating logistics and administration of shipments.

Responsibilities:
• Handle requests to plan shipments as well as associated documentation
• Work with carriers, airlines, and other transportation providers
• They may also consolidate and break-bulk shipment
• Document and update customer records based on interactions
• Provide customer service to clients for active shipments

Qualifications:
• Must speak English
• Must have a reliable internet connection and an alternate back up in the event of inclement weather or a natural disaster
• Dual monitors preferred
• Must be available to work 6a-3p PST Monday - Friday
• Previous experience in customer service, call center environment or other related fields.
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Possess a positive and professional demeanor
• Excellent written and verbal communication skills
• Typing test will be required

Pay Information:
$450-$1,000 Monthly

Company DescriptionWe provide a comprehensive range of services to assist importers and exporters in the design and implementation of successful trade strategies. We are at the highest level of Customs and FDA automation so you can enjoy the full range of benefits that customs electronic processing can provide.

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