Customer Service System Administrator (12-Month Contract)

LGC is a leading global manufacturer and service provider of quality assurance and research tools. The Customer Service Systems Administrator will be responsible for creating, reviewing, and updating customer data, ensuring data accuracy, and supporting data operations across systems.ResponsibilitiesReview, validate, and analyze customer data from a primary source databaseCompare incoming or updated records against the organization’s existing customer list to identify duplicates, gaps, or inconsistenciesUpdate customer profiles with accurate and complete information while adhering to data governance standardsInvestigate data discrepancies and collaborate with internal teams to resolve issuesMaintain documentation of data changes, quality checks, and validation processesMonitor data quality metrics and recommend improvements to enhance accuracy and efficiencySupport reporting and analytics initiatives by ensuring clean, reliable customer dataAssist in developing and refining data management procedures and best practicesContacting customers for data gaps and facilitating relocationsSkillsAssociate's degreeExperience working with customer databases, CRM systems, or data management toolsStrong analytical skills with the ability to identify patterns, inconsistencies, and data quality issuesProficiency in Excel or other data analysis toolsHigh attention to detail and commitment to data accuracyStrong communication skills and the ability to collaborate with cross‑functional teamsAbility to manage multiple tasks and prioritize effectively in a fast‑paced environmentCompany OverviewLGC is a global leader in life sciences, diagnostics and analytical solutions. It was founded in 1996, and is headquartered in Teddington, Gloucestershire, GBR, with a workforce of 1001-5000 employees. Its website is http://www.lgcgroup.com/.



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