Customer Service Support (Remote)
Join our dynamic team at D.S Murphy in the Real Estate industry as a Customer Service Support. This role plays a crucial part in ensuring our clients receive top-notch service and support throughout their real estate journey. Location: United States (Remote) Responsibilities • Respond to customer inquiries via phone, email, and chat in a timely and professional manner • Assist customers with account management, billing inquiries, and technical support • Coordinate with internal teams to resolve customer issues and escalations • Provide product information and guidance to customers • Maintain accurate records of customer interactions and transactions Requirements • Excellent communication and interpersonal skills • Strong problem-solving abilities • Ability to multitask and prioritize in a fast-paced environment • Previous experience in customer service or related field preferred Qualifications • High school diploma or equivalent • Proficiency in Microsoft Office Suite • Knowledge of CRM systems is a plus Benefits • Competitive salary • Healthcare benefits • Opportunities for growth and advancement • Positive and inclusive work environment Apply tot his job