Customer Service Support Comms | Remote
Position: Customer Service Support | Up to $2.5 + Comms | Remote | 6 days
Job Description
• Respond promptly and professionally to customer enquiries received via email and Whats App.
• Arrange site visits for customers with our waterproofing specialist to assess their requirements.
• Coordinate and confirm job schedules between customers and our technical team.
• Engage with potential customers via Whats App to understand their needs and close sales deals.
• Successfully close sales deals through effective communication and negotiation on Whats App.
• Maintain accurate records of customer interactions, sales negotiations, and job schedules.
• Assist in providing excellent customer service to ensure customer satisfaction.
• Achieve sales targets and maximize revenue opportunities.
Requirements
• Minimum 1 year experience in customer service, sales coordination, or a similar role.
• Proven ability to handle customer enquiries promptly and provide clear, accurate information.
• Experience in scheduling or coordinating appointments, preferably between customers and technical/service teams.
• Sales experience, with the ability to identify customer needs, negotiate effectively, and close deals‑especially through digital channels such as Whats App.
• Customer‑oriented mindset, able to build rapport and deliver positive service experiences.
Tng Wess Lee License No.: 02C3423 Personnel Registration No.: R1551835
Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower Group Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about Manpower Group's Global Privacy Policy, please visit
#J-18808-Ljbffr
Apply Now
Apply Now
Job Description
• Respond promptly and professionally to customer enquiries received via email and Whats App.
• Arrange site visits for customers with our waterproofing specialist to assess their requirements.
• Coordinate and confirm job schedules between customers and our technical team.
• Engage with potential customers via Whats App to understand their needs and close sales deals.
• Successfully close sales deals through effective communication and negotiation on Whats App.
• Maintain accurate records of customer interactions, sales negotiations, and job schedules.
• Assist in providing excellent customer service to ensure customer satisfaction.
• Achieve sales targets and maximize revenue opportunities.
Requirements
• Minimum 1 year experience in customer service, sales coordination, or a similar role.
• Proven ability to handle customer enquiries promptly and provide clear, accurate information.
• Experience in scheduling or coordinating appointments, preferably between customers and technical/service teams.
• Sales experience, with the ability to identify customer needs, negotiate effectively, and close deals‑especially through digital channels such as Whats App.
• Customer‑oriented mindset, able to build rapport and deliver positive service experiences.
Tng Wess Lee License No.: 02C3423 Personnel Registration No.: R1551835
Please note that your response to this advertisement and communications with us pursuant to this advertisement will constitute informed consent to the collection, use and/or disclosure of personal data by Manpower Group Singapore for the purpose of carrying out its business, in compliance with the relevant provisions of the Personal Data Protection Act 2012. To learn more about Manpower Group's Global Privacy Policy, please visit
#J-18808-Ljbffr
Apply Now
Apply Now