Customer Service Specialist - Insurance
CUSTOMER SERVICE SPECIALIST
INSURANCE AGENCY
Reports to: Agency Manager
Location: Work from Home, onsite in South Lyon, or onsite in Plymouth, Michigan.
Must reside in the Detroit Metropolitan area.
Days/Hours: Monday Β Friday 8:30 am Β 5:00 pm
JOB DESCRIPTION
Due to continued growth at our insurance agency, we are looking to expand our staff.
If you are looking for a supportive work environment and enjoy helping customers,
this might be the perfect career opportunity for you!
Our agencies insure the following:
Β Auto: Covers cars, including rentals, and protects against theft, vandalism, and damage from fire, flood, and other causes
Β Home: Covers homes and condos
Β Renters: Covers renters
Β Life: Covers life insurance
Β Business: Covers small businesses
Β Umbrella: Covers personal umbrella insurance
Β Boat: Covers boats and watercraft
Β RV: Covers RVs, including motorhomes and pickup trucks
Β Motorcycle: Covers motorcycles and ATVs
Β Mobile home: Covers mobile homes
Preferred characteristics of the ideal candidate:
Β Excellent written and verbal communication skills
Β Internal motivation to perform at a high level
Β Great team attitude with willingness to learn and help others
Β Reliability and punctuality
Β Strong morality and ethics
Required characteristics of the hired candidate:
Β Already obtained their Property & Casualty (P&C) license.
Β Minimum 1+ years of exceptional, client facing, Customer Service experience.
What you will do:
Β Work directly with customers through inbound and outbound phone calls.
Β Calls range from helping customers maintain their memberships to adding vehicles to insurance policies and more.
Β Listen and understand customer issues, while offering meaningful solutions.
Β Proactively offer valuable products and services.
Β Actively listen and engage Members and fellow Team Members with a Βcan doΒ attitude.
Β Operate in a fluid environment Β we are not one size fits all.
Β Be open to an ever-changing atmosphere in which coaching and development leads to positive growth.
What you will need:
Β Prior Customer Service experience.
Β Recent Call Center experience preferred.
Β Demonstrate excellent communication skills (written, verbal, and listening).
Β Ability to multi-task and perform well in a fast-paced environment.
Β Proficiency using computers while actively listening, both for data entry, as well as for complex computer navigation.
Β A flexible and positive attitude to navigate our ever-changing environment.
Β Must be able to pass a background check and drug test.
Remarkable Benefits:
Β Medical, dental, and vision insurance. We pay 60% of these benefits.
Β 401(k) savings plan
Β 401(k) company match up to 3%
Β Disability insurance
Β Paid time off
Job Type:
Β Full-time
Β Work from Home, onsite in South Lyon, or onsite in Plymouth
Compensation:
Β Salary - $45,000.00 - $70,000.00 salary per year, commensurate with experience.
Β Annual bonus program paid out in March & December
Β Paid time off and holiday pay
License/Certification:
Β Insurance Producer (P&C) License (required)
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INSURANCE AGENCY
Reports to: Agency Manager
Location: Work from Home, onsite in South Lyon, or onsite in Plymouth, Michigan.
Must reside in the Detroit Metropolitan area.
Days/Hours: Monday Β Friday 8:30 am Β 5:00 pm
JOB DESCRIPTION
Due to continued growth at our insurance agency, we are looking to expand our staff.
If you are looking for a supportive work environment and enjoy helping customers,
this might be the perfect career opportunity for you!
Our agencies insure the following:
Β Auto: Covers cars, including rentals, and protects against theft, vandalism, and damage from fire, flood, and other causes
Β Home: Covers homes and condos
Β Renters: Covers renters
Β Life: Covers life insurance
Β Business: Covers small businesses
Β Umbrella: Covers personal umbrella insurance
Β Boat: Covers boats and watercraft
Β RV: Covers RVs, including motorhomes and pickup trucks
Β Motorcycle: Covers motorcycles and ATVs
Β Mobile home: Covers mobile homes
Preferred characteristics of the ideal candidate:
Β Excellent written and verbal communication skills
Β Internal motivation to perform at a high level
Β Great team attitude with willingness to learn and help others
Β Reliability and punctuality
Β Strong morality and ethics
Required characteristics of the hired candidate:
Β Already obtained their Property & Casualty (P&C) license.
Β Minimum 1+ years of exceptional, client facing, Customer Service experience.
What you will do:
Β Work directly with customers through inbound and outbound phone calls.
Β Calls range from helping customers maintain their memberships to adding vehicles to insurance policies and more.
Β Listen and understand customer issues, while offering meaningful solutions.
Β Proactively offer valuable products and services.
Β Actively listen and engage Members and fellow Team Members with a Βcan doΒ attitude.
Β Operate in a fluid environment Β we are not one size fits all.
Β Be open to an ever-changing atmosphere in which coaching and development leads to positive growth.
What you will need:
Β Prior Customer Service experience.
Β Recent Call Center experience preferred.
Β Demonstrate excellent communication skills (written, verbal, and listening).
Β Ability to multi-task and perform well in a fast-paced environment.
Β Proficiency using computers while actively listening, both for data entry, as well as for complex computer navigation.
Β A flexible and positive attitude to navigate our ever-changing environment.
Β Must be able to pass a background check and drug test.
Remarkable Benefits:
Β Medical, dental, and vision insurance. We pay 60% of these benefits.
Β 401(k) savings plan
Β 401(k) company match up to 3%
Β Disability insurance
Β Paid time off
Job Type:
Β Full-time
Β Work from Home, onsite in South Lyon, or onsite in Plymouth
Compensation:
Β Salary - $45,000.00 - $70,000.00 salary per year, commensurate with experience.
Β Annual bonus program paid out in March & December
Β Paid time off and holiday pay
License/Certification:
Β Insurance Producer (P&C) License (required)
Powered by JazzHR
IBO020OauB
Apply Now