Customer Service & Sales Support Representative
This is a remote position.
Schedule:
Flexible hours, CST, morning and afternoon, 12 hours per week
Client Timezone: US CST
Client Overview
Join a thriving US-based service business that’s experiencing exciting growth and expansion. This dynamic company specializes in client relationship management and business development, utilizing cutting-edge CRM technology to drive results. The business operates with a strong focus on building meaningful client relationships through personalized discovery processes and exceptional customer service. With established systems and processes in place, this is an opportunity to be part of a mature, successful operation that values both professional excellence and positive team culture.
Job Overview
Step into an exciting full-time remote role where you’ll be at the heart of client interactions and business growth. As a Customer Service & Sales Support Representative, you’ll play a pivotal role in the client journey from initial discovery through ongoing relationship management. This multifaceted position combines the excitement of sales support with the satisfaction of delivering exceptional customer service, all while working with industry-leading CRM technology. You’ll have the opportunity to directly impact business success while developing valuable skills in client relationship management, sales processes, and business operations in a collaborative, growth-oriented environment.
Responsibilities
Conduct engaging Zoom discovery calls with prospective clients to understand their needs and build relationships
Master the GoHighLevel CRM platform to manage customer relationships and execute marketing automation strategies
Handle inbound and outbound phone calls, providing outstanding customer service and support
Execute various administrative tasks that keep business operations running smoothly
Deliver exceptional customer service throughout the entire client lifecycle
Collaborate with team members to ensure seamless client experiences
Requirements
Proven proficiency in using Zoom for professional discovery calls and virtual meetings
Hands-on experience with GoHighLevel CRM platform for customer relationship management and marketing automation
Excellent communication skills with the ability to handle phone conversations professionally and effectively
Demonstrated reliability and trustworthiness in previous work experiences
Positive attitude and enthusiastic approach to daily tasks and challenges
Strong team player mentality with collaborative spirit
Ability to commit to full-time schedule (40 hours per week)
Self-motivated with strong organizational and time management skills
Independent Contractor Perks
Bonus and incentives
Permanent work from home
Immediate hiring
ZR_25312_JOB
Apply Now
Schedule:
Flexible hours, CST, morning and afternoon, 12 hours per week
Client Timezone: US CST
Client Overview
Join a thriving US-based service business that’s experiencing exciting growth and expansion. This dynamic company specializes in client relationship management and business development, utilizing cutting-edge CRM technology to drive results. The business operates with a strong focus on building meaningful client relationships through personalized discovery processes and exceptional customer service. With established systems and processes in place, this is an opportunity to be part of a mature, successful operation that values both professional excellence and positive team culture.
Job Overview
Step into an exciting full-time remote role where you’ll be at the heart of client interactions and business growth. As a Customer Service & Sales Support Representative, you’ll play a pivotal role in the client journey from initial discovery through ongoing relationship management. This multifaceted position combines the excitement of sales support with the satisfaction of delivering exceptional customer service, all while working with industry-leading CRM technology. You’ll have the opportunity to directly impact business success while developing valuable skills in client relationship management, sales processes, and business operations in a collaborative, growth-oriented environment.
Responsibilities
Conduct engaging Zoom discovery calls with prospective clients to understand their needs and build relationships
Master the GoHighLevel CRM platform to manage customer relationships and execute marketing automation strategies
Handle inbound and outbound phone calls, providing outstanding customer service and support
Execute various administrative tasks that keep business operations running smoothly
Deliver exceptional customer service throughout the entire client lifecycle
Collaborate with team members to ensure seamless client experiences
Requirements
Proven proficiency in using Zoom for professional discovery calls and virtual meetings
Hands-on experience with GoHighLevel CRM platform for customer relationship management and marketing automation
Excellent communication skills with the ability to handle phone conversations professionally and effectively
Demonstrated reliability and trustworthiness in previous work experiences
Positive attitude and enthusiastic approach to daily tasks and challenges
Strong team player mentality with collaborative spirit
Ability to commit to full-time schedule (40 hours per week)
Self-motivated with strong organizational and time management skills
Independent Contractor Perks
Bonus and incentives
Permanent work from home
Immediate hiring
ZR_25312_JOB
Apply Now