Customer Service Representative - State Farm Agent Team Member
Job title: Customer Service Representative - State Farm Agent Team Member in Philadelphia, PA at State Farm
Company: State Farm
Job description: Benefits:
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Now Hiring: Customer Service Representative – Service with a Sales Edge!Bilingual (English/Spanish) PreferredAre you bilingual in English and Spanish and passionate about providing excellent customer service—while also having a knack for sales? We’re looking for a dependable, motivated, and people-focused individual to join our team as a Customer Service Representative.This role combines the best of both worlds: supporting clients with their insurance needs while identifying opportunities to offer valuable products and services.What You'll Do:
Deliver exceptional service to both English- and Spanish-speaking clients
Respond to client inquiries, process policy updates, and ensure high levels of satisfaction
Identify client needs and offer appropriate insurance solutions
Support retention and growth through cross-selling and account reviews
Work collaboratively with the team to meet customer service and sales goals
What We’re Looking For:
Bilingual: Fluent in both English and Spanish (spoken and written)
Strong customer service and communication skills
Positive attitude, attention to detail, and a team-player mindset
Interest in sales and building client relationships
Must hold or be willing to obtain a state insurance license (licensing support is available)
Previous customer service or sales experience is a plus
What We Offer:
Full-time opportunity with training provided
Licensing support for the right candidate
Competitive pay with performance-based incentives
Supportive team environment with opportunities for growth
If you're ready to combine your love for helping people with the opportunity to grow in a service-oriented, sales-supportive role, we’d love to hear from you.This is a remote position.
Expected salary: $50000 - 70000 per year
Location: Philadelphia, PA
Apply for the job now!
Apply Now
Company: State Farm
Job description: Benefits:
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Now Hiring: Customer Service Representative – Service with a Sales Edge!Bilingual (English/Spanish) PreferredAre you bilingual in English and Spanish and passionate about providing excellent customer service—while also having a knack for sales? We’re looking for a dependable, motivated, and people-focused individual to join our team as a Customer Service Representative.This role combines the best of both worlds: supporting clients with their insurance needs while identifying opportunities to offer valuable products and services.What You'll Do:
Deliver exceptional service to both English- and Spanish-speaking clients
Respond to client inquiries, process policy updates, and ensure high levels of satisfaction
Identify client needs and offer appropriate insurance solutions
Support retention and growth through cross-selling and account reviews
Work collaboratively with the team to meet customer service and sales goals
What We’re Looking For:
Bilingual: Fluent in both English and Spanish (spoken and written)
Strong customer service and communication skills
Positive attitude, attention to detail, and a team-player mindset
Interest in sales and building client relationships
Must hold or be willing to obtain a state insurance license (licensing support is available)
Previous customer service or sales experience is a plus
What We Offer:
Full-time opportunity with training provided
Licensing support for the right candidate
Competitive pay with performance-based incentives
Supportive team environment with opportunities for growth
If you're ready to combine your love for helping people with the opportunity to grow in a service-oriented, sales-supportive role, we’d love to hear from you.This is a remote position.
Expected salary: $50000 - 70000 per year
Location: Philadelphia, PA
Apply for the job now!
Apply Now