Customer Service Representative (Seasonal / Work From Home) in Appleton, WI in The North Face

Job title: Customer Service Representative (Seasonal / Work From Home) Company: The North Face Job description: Are you looking to work for some of the most exciting brands in the outdoor industry? VF Corporation is looking for exceptional customer care representatives to fill part-time and full-time seasonal positions in our Customer Service Department supporting brands like The North Face, Vans, Timberland and more! Why should you apply? · Earn $15.50 per hour · Flexible hours (part-time or full-time) · Work from home for the entire seasonal assignment · GREAT FOOT IN THE DOOR! High level performance may lead to long term employment in Appleton, WI location · Discounts available for VF brands Check out what a Customer Care Representative at VF Corporation does: Principal Duties and Responsibilities: · Provide exceptional customer service by responding efficiently, accurately, and courteously on all customer transactions through inbound calls, live chat, and email correspondence. · Process product orders and provide prompt and efficient response and resolution to all customers’ requests utilizing multiple different screens, systems and websites. · Assist customers, sales reps, and management with inquiries or issues concerning orders. · Analyze, review, and process customer's request for return authorization and credits. · Maintain effective communication with customers to provide on-going information flow as it relates to sales, promotions and problems to ensure accurate billings and shipments. · Provide technical and/or product information as required to respond to customer inquiries. · Certain Customer Care Representatives will have additional responsibilities to service our customers over social media platforms, warranty claims, and other special projects. Requirements: • *Must reside in Wisconsin or North Carolina** · Must be at least 18 years of age · Must be able to work between the hours of 7:00am – 6:30pm CST · Strong computer skills and ability to multi-task in a fast-paced environment · Reliable internet and a quiet place to work without distractions · Ability to complete I-9 on your first day in person at our Appleton, WI or Greensboro, NC office #LI-WM1 R-20230706-0061 Expected salary: $15.5 per hour Location: Appleton, WI Apply for the job now! Apply tot his job Apply tot his job Apply tot his job