Customer Service Representative (Seasonal)

Remote Full-time
Seasonal Job Opportunity: Educational Support Advocate

We are currently seeking Seasonal Educational Support Advocates up to 90-day assignment, with the potential for full-time employment based on performance and business needs.

Position Details:

· Seasonal Duration: up to 90 days

· Pay Rate: $13.00 per hour

· Schedule: Full-time hours during seasonal assignment

· Opportunity for Full-Time Employment: At the end of the 90-day period, team members who demonstrate strong performance and reliability may be offered a full-time position. If offered and you accept a full-time role:

· You will receive a $1.00 per hour increase, retroactively applied to the hours worked during the 90-day seasonal period.

· You will become eligible for a comprehensive benefits package, which begins 90 days after accepting full-time employment.

Join our team and make a difference in the lives of students while growing your career with us!

Refer a friend, and if they stick around for 90 days, you both get a $100 bonus—easy money for great company! Ask your interviewer for more details.

Education Support Advocate I (ESA)

The primary responsibility of a BlackBeltHelp Tier 1 agent is delivering support to BlackBeltHelp clients. Agents will receive incidents from multiple channels including telephone, email and chat from internal as well as external points of contact. Agents are to maintain a proficient knowledge of supported applications procedures and be able to assist users with a variety of problems. For more job details and qualifications, please visit the following link: https://www.blackbelthelp.ai/bbh-careers/

Company DescriptionBlackBeltHelp is committed to empowering higher education institutions by delivering always-on support solutions and services to their students, faculty, and staff while reducing costs, increasing faculty and staff bandwidth, and improving student engagement and satisfaction.

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