Customer Service Representative - Remote Opportunity

Remote Full-time
Join our team at Aetna as a Customer Service Representative and make a meaningful difference in the lives of our members. We're seeking a passionate and skilled individual to provide exceptional support and deliver heart-driven service to our customers. This remote-based position offers a competitive salary, flexible scheduling, and the opportunity to work with a leading healthcare company.
Job Details:

Hiring Organization: Aetna
Post Name: Customer Service Representative
Qualifications: Bachelor's Degree
Industry: Private
Employment Type: Full-time
Work Hours: 8 hours
Salary: $20 - $30/hour
Locations: Monroeville, USA (remote work available)

Required Qualifications:

1 year of experience in customer-facing roles (e.g., call center, retail, customer support environment, hospitality industry, military experience)
Computer proficiency in Windows-based applications

Preferred Qualifications:

Ability to issue resolution in a positive, helpful manner
Open to engaging with customers in a patient, supportive way that demonstrates a genuine concern for improving the customer's quality of life
Reliability and adherence to scheduling standards
Ability to demonstrate patience and empathy and express confirmation and confidence
Strong customer service skills, including courteous phone etiquette and professionalism
Strong oral, written, and interpersonal skills

Company Overview:
At CVS Health, we're committed to delivering human-driven healthcare that improves the lives of our members. Our purpose guides our obligation to provide exceptional service and support to our customers. We strive to create a culture of diversity, inclusion, and belonging, and we're an equal opportunity employer.
Apply Now:
If you're passionate about delivering exceptional customer service and making a difference in the lives of our members, we want to hear from you! Apply today and join our team as a Customer Service Representative.
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