Customer Service Representative - Remote, ME State Only

Remote Full-time
We are looking for optimistic individuals to join the team as Customer Service Representatives (CSR) to make a positive impact on members' lives by being a first contact for questions about our service offerings.
Requirements
• High School Graduate or General Education Degree (GED)
• 0-2 years of related experience
• 6+ months contact center experience OR customer service experience
• Strong organization skills, written, and verbal communication skills
• Can type 35wpm or more
• Proficiency in Microsoft Office Suite
• Ability to talk and type simultaneously in a clear and concise manner while interacting with customers
Benefits
• Medical, Dental, and Vision insurance
• Employer Paid Basic Life Insurance and AD&D
• Voluntary Life Insurance (Employee/Spouse/Child)
• Health Care and Dependent Care Flexible Spending Accounts
• Pre-Tax and Post --Tax Commuter and Parking Benefits
• 401(k) Retirement Savings Plan with Company Match
• Paid Time Off
• Paid Parental Leave
• Short-Term and Long-Term Disability
• Tuition Reimbursement
• Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)

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