Customer Service Representative (Remote in Kentucky)
About the position
The Customer Service Representative at Chewy is a remote role based in Kentucky, focused on providing exceptional service to pharmacy customers. The position requires engaging with customers through various communication platforms, problem-solving, and ensuring a high standard of service while adhering to safety and regulatory guidelines.
Responsibilities
Ā Engage directly with pharmacy customers via inbound calls and other communication platforms.
,
Ā Research and problem-solve to determine appropriate solutions for customer inquiries.
,
Ā Follow up as needed to resolve customer issues.
,
Ā Provide solutions while adhering to high safety and regulatory standards.
,
Ā Go above and beyond to exceed customer expectations.
Requirements
Ā 1-2 years working in a customer-focused environment.
,
Ā Excellent communication skills.
,
Ā Ability to multi-task and think critically.
,
Ā Flexibility to shift schedule and work overtime as needed.
,
Ā Must be able to pass background check for KY Rx Tech license.
Nice-to-haves
Benefits
Ā Competitive pay and benefits
,
Ā Supportive culture
,
Ā Opportunities for personal and professional growth
Apply Now
The Customer Service Representative at Chewy is a remote role based in Kentucky, focused on providing exceptional service to pharmacy customers. The position requires engaging with customers through various communication platforms, problem-solving, and ensuring a high standard of service while adhering to safety and regulatory guidelines.
Responsibilities
Ā Engage directly with pharmacy customers via inbound calls and other communication platforms.
,
Ā Research and problem-solve to determine appropriate solutions for customer inquiries.
,
Ā Follow up as needed to resolve customer issues.
,
Ā Provide solutions while adhering to high safety and regulatory standards.
,
Ā Go above and beyond to exceed customer expectations.
Requirements
Ā 1-2 years working in a customer-focused environment.
,
Ā Excellent communication skills.
,
Ā Ability to multi-task and think critically.
,
Ā Flexibility to shift schedule and work overtime as needed.
,
Ā Must be able to pass background check for KY Rx Tech license.
Nice-to-haves
Benefits
Ā Competitive pay and benefits
,
Ā Supportive culture
,
Ā Opportunities for personal and professional growth
Apply Now