Customer Service Representative-Remote
A new position has opened up at workwarp for a Customer Service Representative-remote! Based in our vibrant Remote office, this role is available now. This position requires a strong and diverse skillset in relevant areas to drive success. An attractive remuneration of a competitive salary is on offer for the successful candidate. Â Â Work Remotely
We are PBD Worldwide, the leader in fulfillment and distribution services for eCommerce companies, retailers, associations, and faith-based organizations. We provide customer order fulfillment solutions to B2C and B2B clients that enables growth and streamline operations. Since 1976, we have made it our goal to be viewed as a trusted 3PL partner to our clients, acting as... consultants and sharing best practices in order to help them achieve success through reducing costs, increasing operational efficiency and enhancing their customer experience. Voted, several years running, a Top 3PL Provider, Top Workplace, National Best and Brightest Company, we look forward to you joining our TEAM!
PBD Worldwide is currently seeking experienced and highly skilled Customer Service Representatives to deliver Superior Service Every Time!
The key responsibilities for a Customer Service Representative are as follows:
 Processes Client eMail, chat, faxes, and lockbox with accuracy and adherence to process (i.e. FIFO)
 Specialty Orders and Process Handling
 Client chat support
 Customer Service phone support
 Maintain a positive, empathetic, and professional attitude while delivering superior customer service via phone, email, and chat
 Provide accurate and timely product and service information
 Provide prompt and accurate order completion
 Prompt completion of account correspondence (eMail, chat, fax, etc.)
 Other duties as assigned
Requirements:
 High School Diploma or equivalent
 Previous inbound call center experience
 Problem solving skills
 Excellent computer, typing and 10-key skills
 Excellent communication and listening skills
Benefits:
 401(k)
 Medical, Dental & Vision insurance
 Company paid Life insurance and Long Term Disability
 Voluntary Life, Short Term Disability, Critical Illness, Hospital Indemnity and Accident
 Flexible Spending Account
 Health Savings Account
 Employee Assistance
 Paid Time Off, Floating Holiday, Wellness Day & Volunteer Day Apply Job! Join Our Team!This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.
Apply Now
We are PBD Worldwide, the leader in fulfillment and distribution services for eCommerce companies, retailers, associations, and faith-based organizations. We provide customer order fulfillment solutions to B2C and B2B clients that enables growth and streamline operations. Since 1976, we have made it our goal to be viewed as a trusted 3PL partner to our clients, acting as... consultants and sharing best practices in order to help them achieve success through reducing costs, increasing operational efficiency and enhancing their customer experience. Voted, several years running, a Top 3PL Provider, Top Workplace, National Best and Brightest Company, we look forward to you joining our TEAM!
PBD Worldwide is currently seeking experienced and highly skilled Customer Service Representatives to deliver Superior Service Every Time!
The key responsibilities for a Customer Service Representative are as follows:
 Processes Client eMail, chat, faxes, and lockbox with accuracy and adherence to process (i.e. FIFO)
 Specialty Orders and Process Handling
 Client chat support
 Customer Service phone support
 Maintain a positive, empathetic, and professional attitude while delivering superior customer service via phone, email, and chat
 Provide accurate and timely product and service information
 Provide prompt and accurate order completion
 Prompt completion of account correspondence (eMail, chat, fax, etc.)
 Other duties as assigned
Requirements:
 High School Diploma or equivalent
 Previous inbound call center experience
 Problem solving skills
 Excellent computer, typing and 10-key skills
 Excellent communication and listening skills
Benefits:
 401(k)
 Medical, Dental & Vision insurance
 Company paid Life insurance and Long Term Disability
 Voluntary Life, Short Term Disability, Critical Illness, Hospital Indemnity and Accident
 Flexible Spending Account
 Health Savings Account
 Employee Assistance
 Paid Time Off, Floating Holiday, Wellness Day & Volunteer Day Apply Job! Join Our Team!This is a fantastic opportunity to grow your career. If you have the skills and passion we're looking for, please submit your application today.
Apply Now