Customer Service Representative, Part Time, Weekends
Job Description: • Answer phones in a friendly, professional, customer-centric manner. • Schedule deliveries, pickups, maintenance, and repairs for all facilities, home care, and hospice providers. • Act as a customer liaison on issues of product availability, equipment assessments, and equipment troubleshooting. • Point of primary contact for all customer service-related issues. Requirements: • Empathy, passion, and enthusiasm for helping those in need. • Strong attention to detail and ability to multitask across multiple web-based order entry platforms • Strong written and verbal communication skills • Ability to compose clear, concise messages via email and instant message. • Ability to speak clearly and articulately when working with internal and external customers on the phone. • Strong computer/systems skills (Microsoft Office Suite, etc.) • Access to home office set up Benefits: • All hardware (computer, monitors, etc.) needed to work from home will be provided by AdvaCare Systems or employees can receive a monthly stipend for using their own hardware. Apply tot his job