Customer Service Representative - Part Time
Customer Service Representative (Part Time) ADF Medical Services Inc.We're hiring a friendly and reliable Part Time Customer Service Representative to support our patients and clients with exceptional service. If you're looking for flexible part time work with a growing medical services company — this opportunity is for you.Role: Customer Service Representative (Part Time) Department: Customer Support & Patient Services Location: Fully Remote Type: Part-Time / Flexible HoursRequirementsWhat You'll Do:Handle patient and client inquiries via phone, email, and chat channelsProvide accurate information on services, appointments, billing, and general supportResolve customer concerns and complaints with empathy and professionalismDocument all interactions accurately in our CRM and support systemsFollow up with patients and clients to ensure full resolution and satisfactionEscalate complex or sensitive issues to the appropriate departmentMaintain strict patient confidentiality in accordance with HIPAA guidelinesMeet part time shift requirements and service quality standardsBenefitsWhat We Offer:Competitive part time payFlexible scheduling — choose your hoursPaid time off & paid holidaysOpportunity to transition to full time employmentSupportive and collaborative remote team environmentCareer growth opportunities within ADF Medical Services