Customer Service Representative – Order Support
About English Georgian America
English Georgian America is a leading online retailer of luxury furniture and decor. We serve a global clientele—including top interior designers and private collectors—offering both in-stock and custom pieces. Renowned for our commitment to craftsmanship, bespoke design, and exceptional service, we are a trusted resource for timeless interiors and refined living.
Position Summary
We’re looking for a reliable and detail-oriented Ecommerce Support Specialist to assist with backend operations and day-to-day tasks. In this full-time, in-office role, you'll handle order entry, shipping coordination, and basic administrative duties to help ensure smooth ecommerce operations. You'll work directly with the company owner in a hands-on, small-office environment.
Key Responsibilities
Order Processing & Management
• Enter and update customer orders accurately
• Confirm custom product specifications and timelines
• Monitor order status and manage records for tracking and delivery
Shipping & Fulfillment Support
• Communicate with suppliers, warehouses, and carriers
• Track shipments and resolve delivery issues
• Keep order details up to date and customers informed as needed
Administrative & Operational Support
• Maintain files, documentation, and internal systems
• Assist with reporting, project tracking, and general tasks
• Work with ownership to help prioritize tasks and maintain workflow
Required Qualifications
• Strong attention to detail and organizational skills
• Clear written communication and follow-through
• Experience using online tools and cloud-based platforms
• Ability to manage multiple tasks with accuracy
• Dependable and self-motivated
Preferred Experience
• 3+ years in ecommerce, order entry, or administrative support
• Familiarity with Shopify, QuickBooks, or Google Workspace
• Experience in shipping, logistics, or back-office operations
• Experience or Interest in home furnishings or interior design (a plus)
Please email your resume and cover letter outlining your experience and interest in the role to [email protected].
Subject line: Ecommerce Support Specialist – Application
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Benefits:
• Flexible schedule
• Paid time off
Ability to Commute:
• Westwood, NJ 07675 (Required)
Work Location: In person
Apply Now
Apply Now
English Georgian America is a leading online retailer of luxury furniture and decor. We serve a global clientele—including top interior designers and private collectors—offering both in-stock and custom pieces. Renowned for our commitment to craftsmanship, bespoke design, and exceptional service, we are a trusted resource for timeless interiors and refined living.
Position Summary
We’re looking for a reliable and detail-oriented Ecommerce Support Specialist to assist with backend operations and day-to-day tasks. In this full-time, in-office role, you'll handle order entry, shipping coordination, and basic administrative duties to help ensure smooth ecommerce operations. You'll work directly with the company owner in a hands-on, small-office environment.
Key Responsibilities
Order Processing & Management
• Enter and update customer orders accurately
• Confirm custom product specifications and timelines
• Monitor order status and manage records for tracking and delivery
Shipping & Fulfillment Support
• Communicate with suppliers, warehouses, and carriers
• Track shipments and resolve delivery issues
• Keep order details up to date and customers informed as needed
Administrative & Operational Support
• Maintain files, documentation, and internal systems
• Assist with reporting, project tracking, and general tasks
• Work with ownership to help prioritize tasks and maintain workflow
Required Qualifications
• Strong attention to detail and organizational skills
• Clear written communication and follow-through
• Experience using online tools and cloud-based platforms
• Ability to manage multiple tasks with accuracy
• Dependable and self-motivated
Preferred Experience
• 3+ years in ecommerce, order entry, or administrative support
• Familiarity with Shopify, QuickBooks, or Google Workspace
• Experience in shipping, logistics, or back-office operations
• Experience or Interest in home furnishings or interior design (a plus)
Please email your resume and cover letter outlining your experience and interest in the role to [email protected].
Subject line: Ecommerce Support Specialist – Application
Job Type: Full-time
Pay: $20.00 - $30.00 per hour
Benefits:
• Flexible schedule
• Paid time off
Ability to Commute:
• Westwood, NJ 07675 (Required)
Work Location: In person
Apply Now
Apply Now