Customer Service Representative / Office Administrative Assistant

Remote Full-time
We are seeking a Customer Service Representative / Office Administrative Assistant to join our team! You will perform clerical, administrative functions, and customer service in order to drive company success.

Responsibilities:
Ā• Answer incoming calls and emails from customers inquiring about their orders
Ā• Send updates to customers about their orders as needed
Ā• Gather information on customer complaints for speedy resolutions from management
Ā• Call applicants and schedule interviews for the Plant Manager to conduct
Ā• Conduct onboarding paperwork, background checks, and E-Verify reports for all new hires
Ā• Perform all other relatable office tasks given by Plant Manager

Preferred Qualifications:
Ā• Previous experience in MS office systems and Outlook
Ā• Ability to prioritize and multitask
Ā• Strong attention to detail
Ā• ?Strong organizational skills

Schedule and Benefits:
Ā• Monday through Friday 8:30am to 5:30pm
Ā• Paid holidays and vacation
Ā• Medical Insurance
Ā• Opportunity to grow and promote within the company

Company DescriptionTPI was founded in 1949 as a plastic extrusion house. TPI currently has 20 extruders, and services the U.S. and international market with plastic tubing of all sizes. We work with more than a dozen different types of plastics, and are looking to expand our product offering. Our facility is approximately 85,000 Sqr/ft and we have 45 employees.

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